Senior Infrastructure Engineer - job 21 of 25

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

How will you make an impact in this role?

 American Express is in an exciting cloud transformation journey driven by an energetic team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative solutions for cloud operations to support our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!

Do you want to operate and run a highly available, global scale enterprise-wide IaaS cloud platform on Linux and Windows platforms? Then you should consider this innovative and creative opportunity where you can be a key transformative contributor in Cloud Operations (PaaS/IaaS) for American Express.

You will lead the operations team and contribute to building processes and tools that allow monitoring, diagnosing, and debugging of the platform services and its hosted applications.  

You will architect, design, and implement improvements in process and tools to improve platform  stability and resilience. You will contribute to scalable, secure, highly available infrastructure on a variety of platforms such as Redhat Linux, Big Data technologies  and other related technologies and get exposure to various cutting-edge tools and technologies.

Technical Skills

·       10+ years of experience in Linux Systems

·       8+ Years of demonstrated experience in Architecture/Engineering of Big Data technologies 

·       Demonstrated Experience in Realtime Technologies Elastic Search, Redis, Kafka, Spark streaming..

·       Demonstrated experience in GCP stack (specially BigQuery, BigTable, Dataproc, spanner dB, composer..) is highly preferred

·        Demonstrated Experience in leading highly technical engineering teams who manage 1000s of Physical servers.

·       Demonstrated ability to learn new technologies in ever changing Big data/GCP landscape.

·        Strong troubleshooting, performance optimization and problem solving skills

·       Knowledge of configuration/observability tools  management tools like Puppet, icinga/Splunk.

Non-Technical Skills: 

Familiar with agile, ITIL other rapid application development stack

·       Ability to effectively interpret technical and business objectives and to articulate solutions

·       Ability to enable business capabilities through innovation and analysis. 

·       Have driven support for ongoing application availability. 

·       Participates in cloud scale, architecture, design, and maintenance

·       Keen focus towards delivering a great developer experience (DX) 

·       Develops deep understanding of tie-ins with other systems and platforms

·       Works closely with infrastructure, product, engineering, and solutions on feature sets that impact multiple platforms and products

·       Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization

Educational Qualifications:

·       Bachelor's in CS or related field. Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred 

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.