Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Manager, Customer Growth Data and Analytics image - Rise Careers
Job details

Senior Manager, Customer Growth Data and Analytics - job 7 of 17

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The US Consumer Marketing (USCM) organization leads prospect acquisition and customer marketing for US Consumer Services (USCS), one of the largest growth engines within American Express. The Investment Services team within USCM is responsible for several key functions, including leadership of forecasting processes, delivery of performance reporting and insights, and operational management of USCS’ marketing budget.   

How will you make an impact in this role?

The Senior Manager - Customer Growth Data and Analytics will be responsible for delivering insights across the Customer Growth portfolio to drive better outcomes from our customer marketing investments.

They will be responsible for building reporting products and insights frameworks to support the Customer Growth Marketing strategy.

The Senior Manager will contribute to the development of insights from both custom analytics projects and ongoing performance monitoring, and work with marketers to help them better understand the performance of their channels.

Job Responsibilities:

  • Develop dashboards and other reporting products for the use marketers and other stakeholders
  • Deep dive analysis into performance gaps and opportunities
  • Cohort and profiling analysis to understand performance of different segments and develop strategies to enhance marketing treatments
  • Develop framework for strategic insights to support customer investment decisions across the portfolio

Minimum Qualifications

  • Deep analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights
  • Extreme attention to detail and accuracy – strong sense of responsibility and accountability
  • Significant marketing analytics experience, understand data from key channels, and the ways these are optimized 
  • Educational and work experience implementing statistical approaches would be helpful
  • Strong SQL, Python, Power BI and Excel skills
  • 5+ years of work experience in analyzing data and reporting insights
  • Bachelor's Degree Preferred 

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
American Express Hybrid Sunrise, Florida, United States
Posted 3 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Step into a pivotal role at American Express as a Senior Training Manager, where you'll drive sales enablement and enhance team performance through innovative training strategies.

Photo of the Rise User
American Express Hybrid New York, New York, United States
Posted 3 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Drive innovation in digital payments as a Senior Manager in Business Development at American Express, overseeing pivotal partnerships and projects.

Photo of the Rise User
Posted 4 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

As a Global Advisory Council Engagement Manager at ServiceNow, you'll leverage your analytical skills to demonstrate the impact of executive engagements through compelling data narratives.

Photo of the Rise User

Join AbbVie as an Associate Manager, Business Analytics to help shape the future of the 340B program and its impact on healthcare access.

Photo of the Rise User
Posted 3 days ago

Join Skydio as a SLED Sales Data Analyst, where you'll leverage data analysis to support public safety and government initiatives.

Photo of the Rise User

Join Eram Talent as an Associate System Analyst and engage in improving exploration technologies and business processes in the energy sector.

Photo of the Rise User

We are in search of an Assessment Data & Exam Quality Specialist to enhance the academic quality and instructional effectiveness in our healthcare programs.

Lilly is looking for an Associate Director Analysis to drive data insights for clinical program design in a global healthcare setting.

Photo of the Rise User
General Motors (GM) Hybrid Detroit, Michigan, United States of America
Posted 10 days ago

Join General Motors as a Business Analyst in their Incentives team, where you'll be pivotal in driving process transformations and delivering innovative solutions.

Photo of the Rise User
Camunda Hybrid No location specified
Posted 20 hours ago

Join Camunda's dynamic team as a Data Analyst, where your insights will shape strategic decisions for global enterprises.

Photo of the Rise User
Posted 12 days ago

IPG Mediabrands seeks an analytical leader to enhance client solutions for a large healthcare account as an Associate Director in Client Solutions Analytics.

Photo of the Rise User
FreedomCare Hybrid Lake Success, New York, United States
Posted 11 days ago

As a Senior BI Data Analyst, you will play a critical role in harnessing data insights to drive impactful decisions at FreedomCare.

Photo of the Rise User
Aurora Innovation Hybrid San Francisco, California, United States
Posted 5 days ago

Join Aurora as a Senior Data Analyst and leverage vast datasets to elevate the safety and efficiency of autonomous vehicle technology.

Posted 11 days ago

Join Accel Entertainment as a Data Analyst and contribute to the financial success through insightful data analysis and performance monitoring.

Photo of the Rise User
NBCUniversal Hybrid 1221 Avenue of The Americas, New York, NEW YORK
Posted 6 days ago

Join NBCUniversal as a Senior Data Access & Compliance Analyst, where you'll play a vital role in ensuring data governance within a leading media and entertainment powerhouse.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

5486 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
9 people applied to Data Analyst Intern at Madhive
Photo of the Rise User
Someone from OH, Dayton just viewed Plant Engineer I - HVAC at Pfizer
Photo of the Rise User
Someone from OH, Dayton just viewed Entry Level Industrial Engineer at Boeing
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer Intern at Marvin
Photo of the Rise User
Someone from OH, Dayton just viewed Assessment Engineering Intern at Learning A-Z
C
Someone from OH, Dayton just viewed Project Engineer at CRB
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer III at Agile Space Industries