Accounts Receivable Specialist

DescriptionAmerican Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designers and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.We are on a journey to encourage an inclusive Woodmark and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.POSITION PURPOSE:The primary responsibility of this position is the collection, reconciliation, analysis, and maintenance of A/R accounts in assigned areas.IDEAL CANDIDATE PROFILE:To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill and ability required.Experience• Minimum of 2 years of credit/accounting experience or a combination of experience and college level courses in finance.• Experience with JDE ERP system(s) is a plus.Skills• Excellent interpersonal and customer service skills necessary to work successfully with customers, sales staff and manufacturing plant representatives.• Strong analytical skills.• Computer skills including Microsoft products, specifically Access, Excel, and Word.• Strong ability to communicate clearly in both written and verbal applications.• Excellent listening skills.• Ability to apply basic mathematical concepts as related to normal office applications.• Must be able to prioritize multiple tasks and manage time effectively.• Basic problem solving and reasoning ability.Education• Minimum of a High School diploma with classes including accounting, business, and/or finance.ESSENTIAL FUNCTIONS:• Review, analyze, and collect the AR in assigned area reviewing results with Credit Manager, Remodel Homes Sales, on a continuous basis.• Research/Collection of Open Invoices and/or amounts owed or disputed.• Work with EDI Manager to resolve PO, ASN and Invoice Issues.• Maintain spreadsheets of all chargeback submissions, paid back, or denied.• Electronic Files “Gatekeeper” to ensure that all BOL's are submitted by each shipping location.• Manage and report compliance fees for RDC, DFC, DTS and Transportation.• Validate chargebacks and identify overages in deductions taken on all RTV’s.• Make recommendations regarding any shipping issues causing non-compliance fees.• Fulfill requests from other departments based on knowledge of JDE, EDI and reports.• Perform account reconciliation (Summary and Detail).• Maintain consistent follow-up cycle for both customer responses to denied deductions and non-response to denied deductions.• Monitor problem areas and invalid deductions.• Responsibility of billing invoices for assigned area.• Answer inquiries from Customers/Sales/Internal AWC customers.• Follow CITE Principles, Supporting Values, and departmental SOPs to improve performance and be an active and supportive team member.SCOPE & EXPECTATIONS:• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, and talk or hear. The employee frequently is required to use hands and reach with hands and arms.• Working Environment: This is a fully remote position. If required to travel to Corporate office, the office noise level is usually low to moderate. Out-of-town travel with overnight stays is occasionally required to Corporate office. Minimal weekend and off shift work may occasionally be required.• The recruitment process may consist of any combination of phone, video and in-person interviews.• Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.BENEFITS PACKAGE INCLUDES:• Competitive Compensation• Health Care Benefits• Paid Holidays• Paid Vacation Days• Paid Sick Days• 401(k) Retirement Savings Plan & Profit Sharing• Tuition Assistance• Relocation Assistance when availableAN EQUAL OPPORTUNITY EMPLOYERThe American Woodmark Corporation does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally-protected characteristic; and it will comply with all applicable state discrimination laws. No person will be denied employment solely because of a disability, provided that the person can perform the essential functions of the position for which the person has applied, either with or without reasonable accommodations.