Specialist UX Designer

HOW MIGHT YOU DEFY IMAGINATION?You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.Specialist UX DesignerLiveWhat You Will DoLet’s do this. Let’s change the world. In this vital role you will be a part of a product team of data scientists, business analysts, software engineers and others working together to develop a visionary new capability for Amgen. You will work closely with the product owner and consumers to understand user needs, prototype and evaluate design options, recommend improvements and help prioritize features based on user engagement. The team will rely on your leadership to ensure the user’s voice is a driving force in building and advancing this capability.Key Responsibilities Include• Partner with the overall product owner and other team members to conceptualize and evolve the product vision• Facilitate design thinking and design sprint workshops• Plan and conduct user research to develop and maintain personas, experience maps, or other artifacts that reflect research insights• Establish information architecture and content strategy for the capability• Conduct comparative design analysis and/or heuristic evaluations, and develop associated findings and recommendations• Build, review, refine, and deliver design artifacts such as wireframes or prototypes to illustrate product vision, concepts, and/or design options• Draft usability review plans which outline research goals, tasks, and facilitator questions to be covered during usability review sessions• Facilitate one-on-one usability review sessions, document and analyze key insights and observations, and produce findings and recommendations• Guide the product team in how it considers trade-offs and options regarding design and feature choices for better adoption and experience• Establish relevant UX measures as part of a broader set of key performance indicators• Educate the product team on core UX techniques and principles• Collaborate with fellow UX practitioners across the company to share insights, seek/provide design feedback, and help mature Amgen’s user-centered practicesWinWhat We Expect Of YouWe are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.Basic QualificationsDoctorate degreeORMaster’s degree and 2 years of directly related experienceORBachelor’s degree and 4 years of directly related experienceORAssociate degree and 8 years of directly related experienceOrHigh school diploma / GED and 10 years of directly related experiencePreferred Qualifications• Work experience designing solutions that enable optimization of decision-making using data and analytics to drive insights• Professional experience as a user experience designer or researcher, including a proven ability to conduct user research, facilitate usability reviews, conduct heuristic design reviews, wireframe, and prototype• Experience interviewing and interacting with senior leaders• Experience working as a member of a product team and to partner with software engineers, business analysts, product owner, and others• Outstanding written and verbal communication skills, with ability to craft high-quality artifacts• Detailed and analytical with the ability to multi-task and effectively set expectations• Creative problem-solver who proposes clearcut design options rooted in a deep understanding of user needs and context• Intellectual curiosity coupled with quantitative and qualitative analytical skills, aimed at advancing effective user-centered solutions• Proficient in Figma or similar rapid prototyping capabilities, and office productivity tools• Possesses a clear grasp of how UX methods align with software development approaches, including AgileThriveWhat You Can Expect Of UsAs we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.Amgen Offers a Total Rewards Plan Comprising Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities Including• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan• Stock-based long-term incentives• Award-winning time-off plans and bi-annual company-wide shutdowns• Flexible work models, including remote work arrangements, where possibleApply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comApplication deadlineExternal/Internal PostingsAmgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.