We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
10, 12, 13,15
Qualifications may warrant placement in a different job level.
Deadline to apply: June 22, 2023.
Supports the customer data analysis & reporting functions within the Customer Strategy & Customer Revenue organization. Business activities will include all general responsibilities related to daily, weekly & month-end close processes, forecasting, detailed customer data review, analysis & reporting. Responsible for assisting/managing the customer dashboard reporting processes as well as completing day to day analysis that provide the business units with quality information for decision making. Provides solutions to problems of varying scope and complexity - the duties will not always be standardized and will often be performed without appreciable direction.
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Analyze information – review historical data and trends with prior years. Work with analyst groups and management to explain analysis and assists/manages the month-end results and close process.
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Conduct and reconcile assigned as monitor for Risk mitigation activities and processes within Business Unit. Prepares reports and provides solutions as needed.
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Assist and manage the development of customer dashboards & reporting within organization.
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Conduct Executive Dashboard reconciling and reporting for Business Areas.
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Conduct and manage completion of annual Benchmarking data collection from system and various key stakeholders.
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Assist and manage the development of process improvements in for internal/external customers as it relates to customer data analysis and reporting.
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Assist and manage information requests related to customer data, historical information, and other business and financial needs. Prepares reports and provides solutions as needed.
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Assist with system, reporting & dashboard development and other related projects and initiatives.
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Provide general training/specialized training to internal/external customers.
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Perform other duties as assigned.
Well-developed written and verbal communication skills for interaction with all levels of personnel.
Ability to meet goals and objectives with minimal direct supervision.
Effective interpersonal and customer service skills.
Active learning the fundamental concepts, practices, and procedures of a particular field of specialization.
Ability to make recommendations and independent decisions.
Ability to work in a team environment, coordinating with other areas to achieve goals and objectives.
Using established procedures and working under immediate supervision, performs assigned tasks.
Core responsibilities focus on operational/tactical aspects of the organization and some administrative focus.
Identify trends, advise company, and recommend actions to senior analyst/program manager based on sound analysis.
Reconcile transactions by comparing and correcting data.
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Bachelor’s degree in Business Administration with concentration in Accounting or Finance OR equivalent experience in related field.
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Proficient in SAP, Power Point, Visio, Access/Oracle Database, ARM, GIS, BI reporting, Tableau, Alteryx.
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Extensive knowledge and experience in Microsoft Excel.
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Proven working experience as a data analyst.
Demonstrating Initiative
Working with Ambiguity
Driving for Results
Evaluating and Implementing Ideas
Driving Continuous Improvement
Communicates Effectively
High School Diploma or GED Equivalent
Indoor work, operating comp, manual dexterity, talking, hearing, repetitive motion. Use of personal computer equip, telephone, multi-functioning printer & calculator. Ability to travel to & from meetings, training sessions or other business-related events.
Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.