Job details

Coverage Coordinator

Angels of Care Pediatric Home Health is looking for a Coverage Coordinator in  Jacksonville, FL.

Angels of Care is looking for professional, energetic personalities with a passion for serving others to complete our client care team as a Coverage Coordinator (CC).

As the voice of Angels of Care, the CC acts as the main point of contact for our medically fragile client’s families. Duties include but are not limited to: receiving incoming calls and making outbound calls, assist with maintaining client/nurse schedules, developing positive relationships with nurses and families, working closely with clinical staff to provide the best care for our clients and maintaining a positive attitude. An AOC CC has a passion for helping others, does what it takes to go above and beyond to create a positive experience with our nurses and clients, adheres to policies and guidelines and always wears a smile on their face.

Primary focus is getting nurses to cover families in need and communicate often with those families to get them up to date with recruiting efforts.

This is an hourly office position Monday through Friday from 9am to 5pm.

6621 Southpoint Drive North, Jacksonville, Fl 32216

Our Mission

We provide children and young adults in need with high-quality home health care in a loving, caring and professional manner.

Our Vision

We want to be considered the very best pediatric home health agency.

Our Values

Heart – Our clients are the heart of everything we do. Every decision made at Angels of Care is made with the client’s best interest in mind. We go above and beyond to ensure appropriate services are provided to these families through continuity of care.

Advocacy – We will advocate for our clients, industry, providers, and compliance. Our team has a significant presence in both the Texas Association of Home Care and Hospice and the Home Care Association of Colorado. Our team is frequently involved in meetings with legislatures, home care state executives, managed care organizations and other industry leaders to ensure the appropriate services are accessible to the families we serve. Compliance is an integral part of all Angels of Care processes. The robust compliance team and compliance program at Angels of Care works to ensure that all rules and regulations are followed to allow for clinical and compliance excellence.

Love – We love our employees and will go above and beyond for them. We believe that if our employees feel the love that they will love their job. If our employees love their job, they can help us love our clients, which is the heart of everything we do. Our employees are truly part of the AOC family.

Outreach – We will have outreach into the special needs community. We encourage employees to become part of the special needs community. Being involved in this community drives a sense of purpose behind the job that our employees do.

Speed – We will act with speed to ensure our employees, clients and families are taken care of with the upmost priority. We understand that every minute counts and that these families rely on us to act quickly and be responsive to the needs of their children.

Angels of Care Pediatric Home Health Glassdoor Company Review

3.4