IT / Systems Administrator (NYC)

Changing Healthcare For Good

At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As a digital-first, data-driven health plan, we are replacing legacy systems with modern infrastructure to deliver our members the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us.

The Role

We’re looking for an experienced IT / System Administrator to serve as Angle Health’s dedicated tech wizard. You will be the go-to person for managing our internal IT systems and devices, and supporting the team with any of their internal software or hardware needs. This role will be pivotal in ensuring our employees have seamless access to the tools, equipment, and support they need to be productive. This is a full-time contract position, with the potential for long-term employment.

Core Responsibilities

• Point of Contact for IT Issues: Act as the primary point of contact for all IT-related inquiries and troubleshooting for employees.

• Onboarding/Offboarding Support: Oversee IT onboarding and offboarding processes, including account creation, permissions setup, and equipment provisioning/retrieval.

• Device Management: Manage company laptops, mobile devices, and other equipment, including tracking, maintenance, and troubleshooting.

• Access Management: Administer user access to various tools and systems such as Google Workspace, Rippling, Zoom, Slack, and other platforms. Ensure proper permissions are granted and updated as needed.

• Network & System Administration: Maintain the company’s IT infrastructure, including Wi-Fi, VPN, and security protocols.

• SSO & SAML Intetrations: Implement and maintain SSO and SAML integrations.

• Information Security: Work with our Managed Security Services Provider (MSSP) to develop and monitor IT and information security policies and platforms to ensure compliance and data security.

• Vendor Management: Coordinate with external vendors for services like IT security, managed IT services, or other support as needed.

• Troubleshooting & Support: Provide technical support for hardware and software issues across the organization.

• Tool & System Optimization: Continuously assess and improve the efficiency of our IT tools and systems, making recommendations for enhancements when necessary.

What We Value (Qualifications)

• Bachelor's degree in computer science, engineering, or similar field, or equivalent work experience.

• 3+ years of experience at a high-growth startup.

• Experience managing Google Workspace/G Suite, AWS, Slack, Zoom, and other relevant platforms.

• Experience building and implementing SSO and SAML integrations across a variety of applications and software products.

• Strong knowledge of device management, security best practices, data privacy, and network security and administration.

• Excellent troubleshooting skills and the ability to manage multiple IT-related tasks.

• Experience with onboarding/offboarding processes, including account creation, hardware setup, and access management.

• Strong organizational skills and the ability to manage a variety of tasks and prioritize in a fast-paced environment.

Bonus Points

• Experience maintaining HIPAA and SOC2 Type 1 and Type 2 compliance and driving successful audits.

• Experience being the sole IT administrator at a high growth startup.

The contract salary for this job opportunity is $80,000 to $140,000 per year, which is the amount Angle Health anticipates paying for this position at the time of this job posting. The actual base salary offered may differ and will depend on various factors such as geographic location, skills, qualifications, and experience, as well as internal equity. For a more senior-level candidate with a broader range of responsibilities, rates could go higher.

Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company. 

Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.