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Head of Engineering

It’s time that payments work for merchants, not the other way around. Ansa is building a branded wallet solution to increase customer retention and unlock new growth opportunities.


Our best-in-class closed-loop-wallet as a service enables payment experiences akin to the Starbucks balance, the Clipper card, Steam Wallet, and Uber Cash.


With Ansa, our merchant partners have increased revenue over 25% and seen over 50% higher customer retention. We are convinced that we are the last piece of the puzzle in driving delightful loyalty experiences with our slick payments product.


We’re seeking a dynamic Head of Engineering to lead our growing engineering team in creating and scaling high-availability payment infrastructure and championing our core values. You’ll work hand in hand with our CTO to define and shape our product roadmap, define and champion engineering excellence, and grow our organization!


🤔 What you will be doing?
  • Lead a first-class engineering team, proactively identifying and addressing gaps as we scale
  • Foster a supportive, collaborative, high-performance in-person culture
  • Collaborate with the CTO to set the direction for the broader eng team, balancing strategic and company scaling challenges with thoughtful long-term product & infra planning
  • Own and expand recruiting efforts while maintaining a high technical bar
  • Build diverse, inclusive teams and help team members grow through coaching, mentoring, and direct feedback
  • Serve as a sounding board for architectural and strategic technical decisions
  • Manage the day to day operations of the engineering team, unblocking progress
  • Collaborate with cross-functional stakeholders to rapidly innovate and execute company priorities and maintain efficiency


👋🏼 About you
  • 10+ years of software engineering experience, with significant experience in leading and scaling engineering teams during periods of high growth in early/mid-stage startups
  • Have a proven track record in attracting, hiring, and nurturing top engineering talent, with 5+ years in people-management roles
  • Possess deep knowledge of modern software development practices, architecture, and infrastructure, with a background in building and scaling complex, high-availability systems
  • Can drive technical strategy and make informed decisions that balance immediate needs with future goals
  • Propensity to act as an owner – are passionate about Ansa’s product and mission to empower merchants
  • Demonstrate profound thoughtfulness around engineering culture, process, and identity
  • Possess a clear and engaging communication style with a track record of navigating ambiguity, managing stakeholders, building positive relationships across a broad, diverse organization
  • Based in the SF Bay Area (or willing to relocate)


😊 Nice to haves
  • Solid understanding of payments technology - payment acquiring, processing, and schemes; mobile, online, and offline payment platforms, models, and flows
  • Experience working within fintech or early-stage startups


🎉 Our culture
  • Bias to action, momentum is everything
  • Getting it right is better than being right - we win as a team
  • We collaborate efficiently
  • Have an eternal learner’s mindset
  • Be an owner
  • Enjoy the journey and be good to each other
  • We have a physical office space in the Mission – we aim to work mostly in-person but are flexible with hybrid work. We care deeply about making the office a fun and safe space to collaborate as a team and grow our team culture and identity 🙂
  • Half the fun of this stage of building is the camaraderie, standing around a whiteboard, and codifying the culture together
  • We provide daily team lunches 🍽️ we’re close to a lot of great food options and love trying new places as a team (Flour + waterbon nenetartine, etc.)
  • We also have monthly game nights 🎲


🥞 Benefits
  • Stellar health, dental, vision insurance coverage, including fertility benefits & One Medical
  • Unlimited PTO + observed local holidays
  • Commuter benefits and new equipment: laptop, monitor, and other tools to help you on days when you WFH
  • We also offer 401(k), healthcare FSA, and dependent care FSA to fit your needs


Ansa promotes equal opportunities in employment, fostering a workplace where everyone is empowered to succeed. We value individuals from diverse backgrounds, experiences, abilities, and perspectives. All eligible candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by relevant federal, state, and local laws.

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CEO of ANSA
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Stefano De Alessandri
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 26, 2024

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What You Should Know About Head of Engineering, ANSA

Are you ready to join a trailblazer in the payments space? Ansa is on the lookout for a Head of Engineering to take the reins of our innovative engineering team right here in San Francisco. We’re not just looking for someone to fill a position; we want a dynamic leader who is passionate about building powerful payment solutions that actually work for merchants rather than the other way around. With our best-in-class closed-loop wallet-as-a-service, we’ve seen amazing results for our partners, boosting their revenue by over 25% and improving customer retention by more than 50%. In this role, you'll work closely with our CTO to define and execute our product roadmap, ensuring we stay on the cutting edge of technology while fostering a collaborative, high-performance culture. You’ll be spearheading the building of diverse, inclusive teams while nurturing and mentoring top talent. As we scale our operations, your leadership will be crucial in making key architectural and strategic decisions to drive our mission forward. If you have over ten years of software engineering experience and a knack for leading teams to success, we want to hear from you! Come be a part of a culture that values action, collaboration, and a bit of fun along the way, with fantastic perks like daily lunches, flexible work options, and a vibrant office environment. Let's create delightful payment experiences together at Ansa!

Frequently Asked Questions (FAQs) for Head of Engineering Role at ANSA
What does the Head of Engineering role at Ansa entail?

The Head of Engineering at Ansa is responsible for leading our engineering team, driving technical strategy, and fostering a culture of excellence and collaboration. This role involves shaping the product roadmap in close partnership with the CTO, as well as mentoring and recruiting top engineering talent to maintain high standards as we scale.

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What experience do I need to apply for the Head of Engineering position at Ansa?

To be considered for the Head of Engineering role at Ansa, candidates should have a minimum of 10 years of software engineering experience, particularly in early/mid-stage startups, along with extensive experience leading teams. Strong knowledge of modern software development practices and payments technology is highly desirable.

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How does Ansa support the engineering team in their growth?

Ansa is committed to fostering a supportive environment for our engineering team. As Head of Engineering, you will play a critical role in coaching and mentoring team members, promoting professional growth and helping everyone achieve their potential in their careers.

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What kind of company culture can I expect working as Head of Engineering at Ansa?

At Ansa, you can expect a vibrant company culture that promotes collaboration, action, and a bit of fun. We value teamwork and encourage our employees to build strong relationships, innovate together, and enjoy the journey while driving our mission forward.

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What benefits does Ansa offer to the Head of Engineering?

As Head of Engineering at Ansa, you'll enjoy stellar health, dental, and vision insurance, unlimited PTO, commuter benefits, and new tech equipment, along with a supportive work environment that fosters both personal and professional well-being.

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Is the Head of Engineering position at Ansa remote, hybrid, or in-office?

The Head of Engineering position at Ansa is primarily office-based in our San Francisco location, with a hybrid work option. We aim to work mostly in person to cultivate our team culture and camaraderie while also recognizing the importance of flexibility.

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How does Ansa stay competitive in the fintech market?

Ansa stays competitive in the fintech market by continuously innovating our payment solutions and building strategic partnerships. The Head of Engineering will lead efforts in shaping the technical direction and ensuring that we leverage the latest technologies to enhance our product offerings.

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Common Interview Questions for Head of Engineering
What strategies would you implement to lead a high-performing engineering team at Ansa?

To lead a high-performing engineering team at Ansa, I would focus on fostering a culture of collaboration and open communication. I would implement regular check-ins and opportunities for team members to share feedback and learn from one another, encouraging cross-functional collaboration to ensure alignment with company goals.

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How do you prioritize technical projects within an engineering team?

I prioritize technical projects by aligning them with company objectives and customer needs. I believe in maintaining a balance between immediate technical requirements and long-term goals, using input from the engineering team and cross-functional stakeholders to make informed decisions.

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Can you discuss your experience with recruiting engineering talent?

I have extensive experience in recruiting engineering talent. My approach focuses on attracting diverse candidates and ensuring a rigorous yet fair hiring process that emphasizes both technical skills and cultural fit. I leverage various platforms and networks to connect with high-quality candidates, while also promoting our values and work culture.

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What is your experience with managing high-availability systems?

I have significant experience managing high-availability systems and understand the importance of scalability and reliability. I emphasize the use of best practices in software architecture to ensure we build robust systems capable of handling increased loads while maintaining performance.

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How would you deal with underperformance within your engineering team?

Dealing with underperformance requires a sensitive and understanding approach. I would engage the team member in a one-on-one conversation to identify challenges, provide constructive feedback, and collaborate on a development plan that sets clear expectations and supports their improvement.

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What are your methods for fostering an inclusive team environment?

To foster an inclusive team environment, I employ active listening and encourage diverse perspectives in decision-making. I advocate for employee resource groups, provide training on unconscious bias, and create a space where every team member feels valued and empowered to contribute.

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How do you align engineering priorities with business goals at Ansa?

I align engineering priorities with business goals by maintaining close communication with leadership and stakeholders. By understanding the overarching company objectives, I can better prioritize engineering projects that deliver the most significant impact and ensure our efforts align with the strategic vision.

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Can you describe your experience with Agile methodologies?

I have extensive experience implementing Agile methodologies, which I find essential for promoting adaptability and transparency within the engineering team. I have led Agile transformations, focused on iterative development, and effective collaboration across teams to enhance productivity and project success.

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What role does mentorship play in your leadership style?

Mentorship is a cornerstone of my leadership style. I believe in nurturing talent by providing guidance, support, and learning opportunities. I regularly meet with team members to offer feedback and help them navigate their career paths, fostering both individual and team growth.

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How do you handle change management in the engineering team?

Handling change management in the engineering team requires clear communication and transparency. I would involve team members in the change process, clearly outlining the reasons behind changes, the benefits, and how it aligns with our mission. Providing support during transitions makes the process smoother.

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