Job details

User Growth and Operations Senior Manager

Introduction:

In a world with so many digital payment options, Ant Group brings mobile payment technology and marketing tools together for simplicity and success.

Known as borderless payment, Alipay+ is accepted by global merchants online and in-store across over 55 countries and regions for convenient payment at home and abroad. It connects millions of global merchants with over 1 billion users of mobile payment app.

Leveraging on the tremendous success of AliPay+, we are now creating new services and tools for further growth. This role will help bring to market and develop AliPay+ Global Remittance.

Our vision is to provide more inclusive and convenient payment and financial solutions for global cross-border consumers and sellers, you will be a key member of Ant Group international team to help achieve company’s global vision.

What you’ll do:

Partnering with over 100 global money transfer operators and financial institutions, Ant and Alipay+ Global Remittance provides customers with secure, convenient, and inclusive P2P transfer, tuition payment, and payroll services in more than 200 countries and regions across the world

Target the growth of Ant's Global Remittance business and integrate internal and external resources to drive rapid user growth.
Independently develop cross-border remittance user growth strategies and be responsible for user growth model construction, new user acquisition, user retention operation, and optimize user growth plan through data tracking and analysing.
Manage the full life cycle of cross-border remittance users while develop and execute effective plans to improve user acquisition, retention, and conversion rate.
Built user rewards system for cross-border remittances, develop multi-channel traffic plans to empower business growth goals.
Data-driven and result-oriented and able to design efficient growth experiments to optimize user conversion funnels and explore new user growth methods.

What we’re looking for:

Deep experience in Internet product/super app operations and/or user growth.
Analytical/data focused, clear logical thinking, strong communication skills, coordination and execution ability.
Understanding the best practices of Internet product growth and able to learn quickly and innovate continuously.
Familiarity in a complex matrix environment - excellent teamwork, and able to coordinate cross-functional cross-departmental to solve complex problems.
Experienced in international markets, user 0-1 program development and operation, cross-border remittance industry experience or cross-cultural work experience is preferred although not mandatory.
Consideration for a marketing focused/lead user growth specialist – familiar with traffic and branding resources, related programmes etc. will be considered.

Ant Group Glassdoor Company Review

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