Job details

Customer Success Manager - APAC/Japan

Anteriad is looking for a fluent Japanese speaker to join their International Customer Success team. This role involves problem-solving and providing top-quality support for B2B marketers.

Skills

Fluent in Japanese
Exceptional communication skills
Strong team orientation
Experience in database products and services
Ability to learn SaaS platforms

Responsibilities

Manage internal and external client inquiries
Work with India, APAC, and US Operations teams
Identify and escalate urgent situations
Utilize Salesforce and other tools for campaign tracking
Assist in completing RFPs and market sizing opportunities

Education

Bachelor's degree preferred

Benefits

Competitive salary
Remote work flexibility
Professional development opportunities

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CEO of Anteriad

Rob Sanchez

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By Anteriad

OUR VALUES: Lead & Learn We lead with unrivalled vision, innovation and execution, always learning and embracing new ways of doing things to stay out in front Collaborate & Celebrate We build great things when we work together as one Anteriad team...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Business Consulting

TEAM SIZE