Job details

Facilities Operative

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

We currently have an opportunity for a dedicated and hardworking Facilities Operative to join the Facilities Team. The Facilities Operative is responsible for delivering the day-to-day facilities services in our Jersey IFC5 offices. The key focus is to ensure that all services are delivered in a confident, efficient and timely manner with least interruption to our clients and colleagues. This is a hybrid position where you will be expected to work with and provide cover for the reception.

As a Facilities Operative you will be responsible for:

Receive, sort, scan and distribute the mail to the appropriate teams, working quickly and accurately.
Book daily couriers and deliveries as required. Including local hand deliveries.
Supply and replenish stationary cupboards to the set predetermined levels and items
Carry out and complete any Facilities ServiceDesk requests within the set time frames.
Demonstrate a high standard of personal hygiene, appearance, ensuring the company uniform issued is worn at all times
Adhere to all company & client policies, procedures, site rules and regulations
Liaise with contractors’ venders, booking reactive and planned maintenance.
Comply with all company procedures relating to Health & Safety and safe working practices.
As and when required assist with other tasks within your capabilities in order to maintain and improve services within the premises
To work closely with the receptionists to ensure reception desk is manned and operating to agreed times. This will include lunchtime and Holiday cover.
Provide facilities support to Apex’s London, Dublin and Guernsey offices.

Administer the building access control and BMS systems in line with Apex’s procedures and policies

Skills / Experience:

Strong customer service skills and experience
Service orientated attitude combined with innovative thinking
Strong team player within a high quality customer service operation
Knowledge and awareness of the Facilities Industry
Be self-motivated and work under pressure to balance conflicting deadlines is essential
Have a good working knowledge of the MS offices applications (Outlook, Teams, Excel and Word)

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

Apex Group Glassdoor Company Review

2.9

Apex Group DE&I Review

2.9

CEO of Apex Group

Peter Hughes

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By Apex Group

To strive every day to be a better business by listening to our clients, living our values and evolving our offering. To put our People at the heart of our journey, sharing in business success through rewarding high performers with entrepreneurial...

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FUNDING

Other

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Investment & Asset Management

TEAM SIZE