DevOps Technical Release Manager, Marcom Platform & Services (MP&S)

Apple is where individual creativities capture together, contributing to the values that lead to great work. We deliver results by strengthening each other's ideas for every new product we build, service we create, or Apple Store experience. This happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. Our people's diversity and their thinking inspire the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Apple's Marcom Platform & Services (MP&S) team, part of IS&T and Worldwide Marketing Communications, delivers iconic brand experiences across websites, apps, and retail stores using ground breaking open-source technologies. Within MP&S, the fast-paced DevOps Release Management team is vital in deploying updates to www.apple.com, supporting major launches and routine publishing, while collaborating with multi-functional teams to ensure impactful, seamless digital experiences.

Description

The DevOps Technical Release Manager is a key player to Apple's high-traffic website, www.apple.com. This role ensures smooth publishing operations—from major launches to routine updates—by coordinating project teams, developers, and content creators. Responsibilities include owning the full release lifecycle, implementing security standards, mitigating risks, and maintaining partner communication. The position demands expertise in frontend technologies, CMS platforms, Next.js, and familiarity with backend systems. It also involves optimizing workflows through automation and CI/CD pipeline implementation to improve release efficiency and contribute to the company's growth.

Minimum Qualifications

8+ years of experience leading change in global environments with diagnosing/debugging complex systems Solid experience in release management for web applications, including working with CMS, SCM, frontend/backend tech (HTML, CSS, JavaScript), or web servers Experience collaborating with teams (e.g., DevOps, QA, Platform Engineering) to troubleshoot and resolve build, deployment, or operational issues Possesses outstanding problem-solving skills and experience with automating manual processes using CI/CD tools and practices in fast-paced environments BS/BA in Engineering, Computer Science or equivalent work experience

Preferred Qualifications

Strong experience managing large-scale releases, being responsible for complex release cycles with a focus on process optimization, risk management, and efficient execution, in handling high-impact, high-visibility projects Proficiency in Python, Bash, and Groovy scripting Leadership and mentorship abilities, with a demonstrated track record of guiding teams through challenging release cycles, mentoring team members, and encouraging an inclusive and productive work environment Experience and understanding of Agile processes, able to adapt release management strategies to an Agile development environment for quick and efficient delivery Expertise in risk management and mitigation, with the ability to proactively identify potential issues during the release cycle, develop effective solutions, and minimize impact on project timelines and quality Knowledge of cloud platforms and infrastructure, including technologies like AWS, to lead deployments and releases across various environments Experience in documentation and cross-training for release-related processes