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Engineering Project Manager (Software Engineering Applications), IS&T Enterprise Systems

Apple is a place where extraordinary people gather to do their best work! If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in ensuring Apple business keeps running, this might be your dream job! Apple’s Information Systems & Technology (IS&T) organization manages key business and technical infrastructure at Apple that influences how orders are placed, overall customer experience with orders, subscription renewal, and much more. We are looking for a FileMaker development lead who loves to get hands-on while driving day-to-day operational excellence and offering the highest service levels to our business partners. Be part of a team that prides itself in keeping Apple business running, be involved with systems modernization, and will have significant opportunities to make a difference.

Description


As FileMaker development lead, bring strong aptitude to solve support issues across a large array of FileMaker solutions, leading and extending the skills of other developers. RESPONSIBILITIES INCLUDE: Effectively communicate with team members and business stakeholders to establish clear expectations regarding timelines and the scope of work. Triage support issues and assign them to appropriate team members. Work on support issues - troubleshoot and resolve them (including design, development, testing). Handle multiple support issues simultaneously with changing priorities and drive them to closure. Take the lead in planning and implementing new initiatives. Establish relationships with various business collaborators and ensure good communication about issues and initiatives. Drive initiatives to improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause analysis. Monitor and run critical operational metrics effectively.

Minimum Qualifications


5 years of project management, preferably in an agile system. FileMaker development experience in relationship diagrams and scripting. Experience with setting up and configuring multiple FileMaker servers. Experience with programming database-driven websites, preferably with PHP. Hands-on experience to troubleshoot production support issues. Experience in partnering with teams both internal and external. Bachelor’s degree in a technical/scientific discipline or equivalent work experience

Preferred Qualifications


8+ years of FileMaker development experience in highly complex relationship diagrams and extensive scripting. Experience with eCommerce systems and/or with the Laminas framework would be a significant advantage. Integration experience with other systems, especially Salesforce, MySQL, and SAP, is a plus. Strong aptitude to be hands-on to troubleshoot production support issues. Ability to identify potential issues within data. Excellent problem-solving skills and the ability to drive issue resolution across teams. Self-motivated, thorough, and sensitive to established schedules and scopes. Ability to establish & maintain relationships with various business partners. Excellent verbal and written communication skills across all levels of the organization.
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
May 15, 2025

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