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Manager - Digital Commerce Product Management

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple is looking for an experienced, dynamic leader of Product and Program Management to join the Apple Store Online Team. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.

Description


In this role, you will lead a high performing team that focuses on products that deliver significant commercial value for our organization and support strategic Apple initiatives. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Finance, Operations, Marketing, Marcom, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers. Responsibilities: - Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences - Establish and manage technical product roadmaps, working to ensure alignment across the business needs and technical feasibility - Lead a team that drives the product discovery, requirements, and delivery of new capabilities - Communicate ideas, plans, and program status to partners and leadership - Build and lead an effective team via hiring and team skill and culture development

Minimum Qualifications


BA/BS in Computer Science or a technical degree, or relevant professional experience 10+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences 5+ years managing a team of Product or Technical Program Managers Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences

Preferred Qualifications


Highly skilled at building a strong team culture with a focus on team and individual development Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies Experience using data and insights to design customer-facing programs and capabilities globally Experience with business analysis, process improvement, and multiple project management methodologies Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce Ability to challenge conventions and debate solutions to identify the best possible outcome for customers
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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Digital Commerce Product Management, Apple

At Apple, the Manager - Digital Commerce Product Management role is not just a job; it's a thrilling opportunity to be a part of a team that’s redefining the way customers interact with technology. Located in Cupertino, California, you will lead a dynamic group dedicated to enhancing the Apple Store Online experience. Your mission will be to craft an enchanting, seamless online shopping journey for every customer, ensuring they feel uniquely valued and catered to. In this technical leadership position, you’ll bridge the gap between business needs, design, and engineering, driving initiatives that elevate our e-commerce platform. Collaborating with teams across Apple, including Marketing, Finance, and Operations, you’ll be instrumental in creating and executing strategies that yield significant commercial results. With over a decade in Product Management and more than five years managing a talented team, you'll be well-equipped to tackle the challenges of aligning technical roadmaps with business goals. Expect to invest your insights into developing customer-driven features and leading your team in delivering innovative solutions that push the envelope of digital commerce. Your ability to communicate with diverse stakeholders, from engineers to executives, will be key to your success. Join us at Apple and help shape a digital future where every interaction is extraordinary.

Frequently Asked Questions (FAQs) for Manager - Digital Commerce Product Management Role at Apple
What are the responsibilities of a Manager - Digital Commerce Product Management at Apple?

As a Manager - Digital Commerce Product Management at Apple, you are charged with leading a skilled team focused on delivering transformative consumer digital experiences. This includes developing strategies to achieve business goals, managing technical product roadmaps, and fostering alignment across Apple’s various teams. Your responsibilities also encompass overseeing product discovery and ensuring timely delivery of new customer capabilities.

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What qualifications are required for the Manager - Digital Commerce Product Management role at Apple?

The Manager - Digital Commerce Product Management position at Apple requires a BA/BS in Computer Science or a related field, combined with over 10 years of experience in Product Management and Project/Program Management, particularly in e-commerce. Also, candidates should possess experience leading a team of Product or Technical Program Managers and have a strong understanding of technical details in web technologies and app platforms.

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How does Apple ensure customer satisfaction in the Manager - Digital Commerce Product Management role?

Customer satisfaction is at the heart of the Manager - Digital Commerce Product Management role at Apple. You will develop strategies and oversee initiatives designed to enhance the online shopping experience, communicate effectively with various teams to align on customer needs, and utilize customer insights to refine digital commerce capabilities. By ensuring that every customer feels uniquely valued, you help maintain Apple’s reputation for excellent service.

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What skills are essential for success in the Manager - Digital Commerce Product Management position at Apple?

Success as a Manager - Digital Commerce Product Management at Apple hinges on several key skills, including leadership, technical acumen, exceptional communication, and strategic thinking. The ability to navigate complex interdependencies, harness data for insights, and foster a positive team culture are crucial. Additionally, experience with new technologies like AI and their application in digital commerce would be beneficial.

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What is the team culture like for the Manager - Digital Commerce Product Management at Apple?

The team culture for the Manager - Digital Commerce Product Management at Apple is one of collaboration, innovation, and continuous development. You'll be part of a high-performing team that encourages individual growth and team spirit. Apple values diversity and is committed to fostering an inclusive environment where every team member feels inspired to contribute their unique talents.

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Common Interview Questions for Manager - Digital Commerce Product Management
Can you describe your experience with e-commerce product management?

In your response, highlight specific roles where you've managed e-commerce products, emphasizing your strategies for enhancing customer experience and driving sales. Mention particular metrics or outcomes where your leadership made a significant difference.

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How do you prioritize features in a product roadmap?

Discuss your approach to balancing stakeholder needs with customer feedback and data insights. Explain how you collaborate with cross-functional teams to identify priorities that align with business goals.

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What strategies do you use to communicate complex technical concepts to non-technical stakeholders?

Share your experience in simplifying technical jargon into relatable benefits for the end-user. You might describe specific instances where you successfully presented technical information in an understandable format to benefit decision-makers.

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How do you ensure alignment of your team with Apple’s strategic goals?

Discuss the importance of fostering open communication, regular check-ins, and establishing shared objectives. Provide examples of how you've kept your team focused on aligning their projects with broader company strategies.

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What is your approach to performance management and team development?

Explain how you assess team members' strengths and areas for improvement, along with how you encourage professional growth through mentorship and skill development opportunities.

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Describe a time when you faced challenges in product delivery and how you overcame them.

Walk the interviewer through the challenge, what steps you took to address it, and the positive outcome. Demonstrating your problem-solving skills under pressure is key.

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How do you incorporate data and customer insights into your product strategies?

Share your methodology for analyzing data and how you apply these insights to innovate and refine product features. Consider discussing tools or techniques you've found effective.

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What role does collaboration play in your product management process?

Emphasize the importance of cross-team collaboration in identifying needs, sharing feedback, and driving projects to success. Give examples of how you've facilitated collaboration in past roles.

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How do you approach decision-making in product development?

Discuss your framework for making informed decisions, considering both quantitative data and qualitative feedback from users and stakeholders. Mention any specific methodologies you utilize.

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What do you see as the future of digital commerce, and how can Apple lead in this space?

Express your insights on emerging trends in digital commerce, such as AI or personalization. Discuss how Apple’s strengths can be leveraged to capitalize on these trends while improving customer experiences.

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We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways.

640 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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