Serve as a full time, primary on-call, responding and mobilizing efforts to address outages. Follow change management procedures and deploy code using configuration management (e.g. Puppet, Chef, Ansible, etc). Set priorities and work efficiently in a fast-paced environment. Measure and optimize system performance. Monitor telemetry and address alerts to ensure smooth operations. Strong communication skills and ability to work effectively across multiple business and technical teams. The Ops engineer will work closely with SRE's, PKI Engineers, systems engineers, network engineers, database administrators and information security teams to effectively ensure availability and reliability. For this position, strict application security and high availability requirements must be balanced to achieve optimal solutions.
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