Application Engineer

Employer: Festo Corporation

Title: Application Engineer – Life Sciences (Level II)

Worksite Location: Billerica, Massachusetts

Duties: Provides engineering, product, and application support, including engineering input for modifications to standard products to work in the customer’s application and conceptual proposals of machine design in the pre-sales phase, taking commercial considerations fully into account when proposing solutions. Provides training and technical sales support. Provides technical support to sales and customers on specific applications and production processes in factory and process automation in addition to specific industry segments. Focuses on commercial and technical feasibility of proposals, based on technical and application knowledge for the corresponding Industry/Technology Segment. Proposes customer specific solutions, in accordance with industry practices or specific customer specifications. Responsible for specification lists for the specific industry segments (e.g., Project Books). Maintains files consisting of technical data, application examples, competitor info, test data and additional information as needed. Creates Requirement Specification together with the customer. During the pre-sales phase acts as interface between customer and all relevant departments within Festo, always in coordination with the sales engineer. Provides technical training and arranges knowledge transfer to the customer for the relevant products/applications. Supports and provides product market management (PMM) with products/applications requirements as input for Product Development. Supports in Question of Norms, regulations. Assists in the identification and winning of projects based on application /automation/sector competence. Knowledge Transfer for Multiplication of Solutions. May serve as mentor for less experienced Application Engineers. May oversee installation and performs commissioning in alignment with specifications and requirements. Troubleshoots system failures by reviewing and recommending redesigns of schematic diagrams, in coordination with Festo Engineering Department and may modify computer operating software programs from existing programs, or may be required to support the implementation of new operating software programs based on the direction of Festo Engineering Department or the customer’s specifications. Supports product introduction (training support, e.g., onsite training during commissioning). Writes bug/failure reports. Identifies standardized or custom applications and functional solutions and develops application descriptions to fulfil the customer’s needs. Discusses machine concepts to optimize machines, defines specification and concept. Promotes the use of new products and technologies that offer Festo greater competitive advantage. Drives the phase-out process by assisting in the transition of inactive products to newer products. Supports the Product Segmentation Model through the selection of relevant products for solutions and actively give input to PMM for the program’s continue development.

Requirements: Bachelor's degree in electrical engineering, mechatronics engineering, or mechanical engineering. Will also accept any combination of education, training, and/or work experience equivalent to a bachelor's degree in the fields listed above. 4 years of experience in life sciences. 4 years of experience in microfluidics, medical devices, laboratory automation, or biotech pharma. 3 years of experience in CAD drawing; interpreting, reading, and understanding ISO diagrams; developing software expertise to support medical devices, laboratory automation, or biotech pharma; and MS Office. Worksite is Festo's Billerica, MA location with option to work from home approximately 2 days a week. Requires ability to travel, including travel on short notice, up to approximately 30% to domestic locations to support customers and field sales support.

Apply: Apply online or email resume to janae.vega@festo.com

You can expect the following with us:

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being

You can find more information about our benefits and Festo as an employer here.

Reference code: 10730