Remote Chat Support Officer

Job Description: Applied Materials is seeking a dedicated and energetic Remote Chat Support Officer to join our team in Los Angeles, California. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer service or technical support. We are looking for individuals with a passion for innovation and excellent communication skills to provide a seamless... support experience to our customers. Responsibilities: - Provide chat support to customers regarding technical issues, product inquiries, and general questions - Troubleshoot and resolve customer issues in a timely and professional manner - Escalate complex issues to the appropriate internal teams for resolution - Document interactions and solutions for future reference - Collaborate with team members to improve processes and enhance the customer support experience Requirements: - 2 years of experience in customer service or technical support - Strong communication skills and the ability to effectively convey technical information to non-technical customers - Proficiency in using chat support software and CRM systems - Ability to multitask and prioritize workload in a fast-paced environment - Flexibility to work a part-time schedule, including evenings and weekends Personality Traits: - Dedicated - Energetic Soft Skills: - Innovation - Communication Benefits: - Employee discounts - Relocation allowance - Gym membership Working Environment: At Applied Materials, you will have the opportunity to align your work with a greater purpose and contribute to a meaningful mission. We believe in fostering a positive and inclusive work environment where employees can thrive and make a difference. Deadline to apply: 2024-07-26 Equal Opportunity Statement: Applied Materials is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Remote Chat Support Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs