DevOps Leader

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.

The US healthcare system is in a moment of profound digital transformation. Our collective success in this moment requires the collaboration of millions of administrators, clinicians, social workers and patients. That collaboration is predicated on the delivery of fast and reliable insights from the petabytes of data the healthcare system exhausts every day. At Arcadia, we are building the data platform to do just that.

Connected to some of the most prestigious national brands in healthcare, Arcadia processes billions of clinical and financial observations for over 100 million patients every day. Our high-scale distributed computing platform combines, cleans and enriches these data with thousands of algorithms and analytics models. Our intelligence and workflow stack provides high-availability access to thousands of daily users, facilitating collaboration and more intelligent care.

Validated from 5 years of high growth, we believe this platform will be foundational for the next decade of healthcare innovation.

Why This Role Is Important to Arcadia

We are looking for a DevOps Leader. This role is the lead technologist on a team of 10 DevOps and infrastructure engineers, leading by doing. Take point on high complexity incident investigation and resolution, and guides strategic infrastructure-as-a-service projects. 

What Success Looks Like

In 3 months

- Complete company orientation and cybersecurity training 

- Familiarize yourself with the company's cloud architecture, infrastructure/services, and products

- Gain an understanding of our product operations and engineering integrations

- Meet the DevOps/infrastructure teams, product team, engineering teams, and key stakeholders in the company

In 6 months

- Progress made towards the unification of DevOps functions across teams 

- Review and standardization of CI/CD and other processes designed, next steps planned 

- Contributing to observability, telemetry, and other SRE related efforts to modernize Arcadia’s platform operations 

- Opportunities identified to improve efficiency and self-healing for data pipelines and similar processes 

- Managing day-to-day DevOps agile ceremonies, measuring team efficiency to goals 

In 12 months 

- Standardization of CI/CD solutions are in place with SOPs to address outlying needs 

- Multi-cloud solutions supported for data platform needs, with a standards-based approach to minimize rework/redesign 

- Identify/measure KPIs to align with organizational delivery goals 

• Working as the right hand to the VP of Infrastructure/DevOps, you’re going to mature and transform our cloud operations and software automation
• Leading from the front lines acting as solution architect, engineer, or administrator when needed. No task is too small or too big when there’s a compelling business need
• Implementing observability frameworks across applications and infrastructure
• Modernizing of legacy infrastructure and services using IaaC and repeatable, automation-focused solutions
• Hunting for cost and performance optimization opportunities across cloud infrastructure environments
• Migrating workloads to Kubernetes from DCOS and other legacy services
• Expanding CI/CD infrastructure & practices to enable reliable, low-friction and zero-downtime code deployment across applications and services
• Improving security posture by tracking and resolving software and cloud vulnerabilities
• Senior technologist and escalation point for advanced and critical issues

• You have 5+ years experience as a senior technologist maintaining and improving cloud-native software infrastructure
• You’re customer-centric. You care about high quality and empathetic communication. You can lift up your teammates with new skills and ideas. You love solving big problems and can keep cool under pressure
• You have deep experience in one of the three major public clouds (AWS, Azure, GCP) and some exposure to all three
• You’re passionate about automating deployment, scaling and orchestration, and have worked with Docker and Kubernetes
• You’ve matured workflow automation with tools like CircleCI, Github Actions, Jenkins, and ArgoCD
• You have a strong handle on foundational markup and scripting languages (Python, Bash, SQL, etc.)

• Build systems that help the lives of 100 million patients nationally
• Join a team of caring and thoughtful colleagues laser focused on customer experience
• Accelerate your growth trajectory and work with continuously cutting edge technologies
• Receive competitive compensation and amazing benefits, including Flexible Time Off (~22 days company average)
• Live flexibly with a remote-friendly company with personality and heart

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.