Senior Manager, Enterprise Commercial Operations

As a Senior Manager of Enterprise Commercial Operations at Arcadia, you'll lead the commercial operations team and play a crucial role in optimizing sales processes. Your responsibilities include enhancing efficiency in deal closures, collaborating with cross-functional teams, and leveraging data analytics for actionable insights into sales performance.

To succeed as a Senior Manager of Enterprise Commercial Operations at Arcadia, candidates should have experience in commercial operations, with a strong background in SaaS sales processes. You'll need proficiency in Salesforce, strong analytical skills, and at least 3 years of relevant experience in a related role.

Arcadia emphasizes the growth of its employees by offering 2 professional development days each year, alongside a supportive remote-first culture. This commitment ensures that all team members can pursue opportunities for learning and skill enhancement as they advance their careers.

At Arcadia, we foster a culture of innovation and collaboration, where diverse perspectives drive our success. As a Senior Manager of Enterprise Commercial Operations, you'll be joining a team dedicated to tackling climate challenges and transforming the energy industry together, which encourages creative thinking and teamwork.

The Senior Manager of Enterprise Commercial Operations is integral to Arcadia's mission, as you will optimize commercial processes and drive operational efficiency. By enhancing sales strategies and refining workflows, you'll directly contribute to unlocking decarbonization solutions and making clean energy accessible to all.

Arcadia offers a flexible work environment with a remote-first culture, allowing the Senior Manager of Enterprise Commercial Operations to maintain an excellent work-life balance. With flexible PTO and no internal meetings on specific days, you can efficiently manage your work responsibilities while enjoying personal time.

In the role of Senior Manager of Enterprise Commercial Operations, you'll utilize Salesforce CRM for sales optimization, along with various data visualization tools. Emphasizing technology in operations, you'll oversee the integration and use of sales automation tools to power your initiatives.

When discussing past optimizations, be specific about changes you implemented and the results achieved. Quantify your impact by highlighting metrics such as improved closing rates or reduced cycle times, showcasing your strategic thinking and problem-solving abilities.

Provide a detailed example illustrating your ability to analyze data and derive actionable insights. Discuss the type of data you worked with, the analysis performed, and how your findings led to strategic decisions, highlighting your analytical skills.

Discuss your direct experience with Salesforce by sharing examples of how you've used it to manage sales teams or optimize CRM strategies. Mention any specific features you've leveraged and how that experience supports your role as a Senior Manager.

Emphasize the importance of communication and relationship-building in cross-functional collaboration. Share examples that illustrate your methods for working effectively with teams from different functions and the successful outcomes of those collaborations.

Discuss methodologies you've implemented for sales forecasting, including historical data analysis, market trend interpretation, and utilizing forecasting tools. Articulate how these strategies led to improved accuracy and informed decision-making.

Describe a specific situation where you've navigated operational challenges. Illustrate your problem-solving techniques, ensuring to highlight your diplomatic skills and ability to reach consensus among diverse teams.

Share the best practices that you find most effective, such as timely follow-ups, qualifying leads, and utilizing CRM tools for tracking. Relate experiences for each best practice to demonstrate how they lead to successful closure rates.

Explain your methods for staying informed, such as attending industry conferences, participating in webinars, and following relevant publications. Highlight how this knowledge has influenced your approach to commercial operations in past roles.

Discuss key leadership qualities, such as effective communication, the ability to inspire teams, and decisiveness. Provide examples of how you've demonstrated these qualities in past roles and how they contributed to team success.

Express specific aspects of Arcadia that resonate with you, such as its mission to fight climate change, innovative culture, or commitment to diversity. Relate this excitement to your skills and how you envision contributing to the team's goals.