Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Claims Specialist, Excess Casualty image - Rise Careers
Job details

Claims Specialist, Excess Casualty

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Overview

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Excess Casualty Team as a Claims Specialist.  In this role, the responsibilities include actively managing commercial claims for unsupported Excess Casualty high severity, complex general liability, and auto accounts and providing oversight to underlying carrier(s) claims handlers for coverage, liability, and damages in jurisdictions throughout the United States. 

Primary Responsibilities, specific duties include but not limited to the below:

  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
  • Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
  • Maintain contact with the  underlying carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
  • Investigate claims and review the insureds' materials, pleadings, and other relevant documents
  • Identify and review each jurisdiction's applicable statutes, rules, and case law
  • Review litigation materials including depositions and expert's reports
  • Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues 
  • Retain counsel when necessary and direct counsel in accordance with resolution strategy
  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves
  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves 
  • Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
  • Negotiate resolution of claims
  • Select and utilize structure brokers
  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

 Qualifications

  • Bachelor’s degree or 10 years of working experience in lieu of degree
  • Seven to ten (7-10) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; professional liability claims experience with Energy Casualty and Construction a plus
  • Proper & active adjuster licensing in all applicable states
  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Strong time management and organizational skills
  • Ability to take part in active strategic discussions
  • Ability to work well independently and in a team environment
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
  • Willing and able to travel 10% 

#LI-SW1

#LI-HYBRID

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$107,400 - $160,000/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.

Average salary estimate

$133700 / YEARLY (est.)
min
max
$107400K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Claims Specialist, Excess Casualty, Archgroup

Join Arch Insurance Group Inc. as a Claims Specialist in Excess Casualty and immerse yourself in a dynamic team that's dedicated to driving progress and enabling possibilities for clients and communities alike. Located in Jersey City, NJ, this role offers the chance to actively manage high-severity, complex general liability and auto claims, particularly focusing on unsupported Excess Casualty cases. Your day-to-day might involve juggling various tasks like identifying coverage issues, drafting letters, and strategizing resolution plans while collaborating with claims handlers and other stakeholders across the United States. You’ll get to dive deep into legal documents, pleadings, and relevant statutes, ensuring nothing is overlooked while analyzing claims for assessing reserves. With responsibilities that include preparing reports for senior management and negotiating resolutions, you will play a crucial role in maintaining productive relationships with underwriters, brokers, and defense counsel. If you have at least 7 years of experience working with commercial accounts in casualty claims, along with excellent communication and organizational skills, this position could be your perfect fit. Come be a part of a team where innovation thrives, and every day presents a new opportunity to solve complex problems together. We would love to see how you can contribute to our mission of empowerment, so don't hesitate to apply and explore what makes Arch a unique place to work!

Frequently Asked Questions (FAQs) for Claims Specialist, Excess Casualty Role at Archgroup
What are the primary responsibilities of a Claims Specialist at Arch Insurance Group Inc.?

As a Claims Specialist in Excess Casualty at Arch Insurance Group Inc., your primary responsibilities include managing commercial claims related to high severity, complex general liability and auto accounts. You will assess coverage issues, draft letters, and coordinate with underlying carrier claims handlers to ensure effective resolution strategies are implemented. Your role also entails investigating claims, reviewing relevant documents, and preparing reports for management, all while collaborating with various stakeholders across the United States.

Join Rise to see the full answer
What qualifications are required for the Claims Specialist position at Arch Insurance Group Inc.?

To qualify for the Claims Specialist position at Arch Insurance Group Inc., candidates need either a Bachelor’s degree or at least 10 years of relevant working experience. Additionally, having 7 to 10 years of experience in casualty claims, particularly with commercial accounts for primary and excess carriers, is essential. Professional liability experience in fields like Energy Casualty and Construction is a plus. Candidates must also possess required adjuster licensing and strong skills in communication, negotiation, and time management.

Join Rise to see the full answer
How does Arch Insurance Group Inc. support career growth for Claims Specialists?

Arch Insurance Group Inc. fosters a supportive environment for career growth and development, especially for Claims Specialists. You’ll have the chance to work alongside talented colleagues on complex claims, which enhances your problem-solving and strategic thinking abilities. Regular training sessions and workshops also provide further learning opportunities, ensuring you stay updated with industry standards and best practices, while contributing to the overall mission of enabling possibility.

Join Rise to see the full answer
What skills are essential for success as a Claims Specialist at Arch Insurance Group Inc.?

Success as a Claims Specialist at Arch Insurance Group Inc. hinges on a blend of skills including exceptional communication, strong organizational aptitude, and effective negotiation techniques. The ability to analyze complex legal documents and statutes is crucial, as is the ability to work both independently and as part of a team. Additionally, being proficient in Microsoft Excel, PowerPoint, and Word is important to manage claims and present findings effectively.

Join Rise to see the full answer
What does the work culture look like for a Claims Specialist at Arch Insurance Group Inc.?

At Arch Insurance Group Inc., the work culture is built on collaboration, innovation, and mutual respect. Claims Specialists are encouraged to engage in strategic discussions and contribute their insights to enhance team objectives. This dynamic environment not only promotes professional development but also fosters a sense of community among colleagues, ensuring everyone feels valued and empowered in their roles.

Join Rise to see the full answer
Common Interview Questions for Claims Specialist, Excess Casualty
Can you explain your experience with handling Excess Casualty claims?

When answering this question, share specific examples from your past roles that highlight your expertise in managing Excess Casualty claims. Discuss the types of claims you've handled, the strategies you employed to resolve them, and what you learned from the process. Emphasize your ability to navigate complexities and work with various stakeholders effectively.

Join Rise to see the full answer
What strategies do you use to identify and assess coverage issues?

Discuss your systematic approach to assessing coverage issues, which may include reviewing policy documents, analyzing jurisdictional laws, and consulting with colleagues or coverage counsel. Highlight specific tools or methods you've found effective in previous positions to accurately identify issues early in the claims process.

Join Rise to see the full answer
How do you manage communication with various stakeholders during a claim?

Effective communication is key in claims management. Describe your approach to maintaining open lines of communication with team members, underwriters, and defense counsel. Share an example where your communication skills made a significant positive impact on the outcome of a claim.

Join Rise to see the full answer
Can you give an example of a complex claim you resolved and how you approached it?

Select a particular claim that posed challenges and outline your strategic approach to resolving it. Discuss the steps you took, the stakeholders involved, and how you arrived at a successful outcome. Focus on showcasing your problem-solving skills and your ability to stay organized under pressure.

Join Rise to see the full answer
What tools do you use for claims analysis and reporting?

Mention specific software or analytical tools you have used to assist in claims analysis and reporting. Explain how these tools have helped you streamline your processes, improve reporting accuracy, or enhance your ability to forecast indemnity and expense exposures.

Join Rise to see the full answer
How do you stay updated on industry regulations and best practices?

Discuss your methods for keeping up-to-date with industry changes, such as attending professional development workshops, participating in relevant webinars, or following industry publications. Sharing your pursuit of continuous learning indicates your commitment to professional growth.

Join Rise to see the full answer
What do you consider your biggest strength as a Claims Specialist?

Identify a strength that aligns with the job's requirements, such as negotiation skills, attention to detail, or analytical abilities. Provide examples of how this strength has positively influenced your performance in past roles, showcasing its relevance to the position at Arch Insurance Group Inc.

Join Rise to see the full answer
Describe a time you had to negotiate a claim resolution. What was your approach?

Share a detailed account of a negotiation you led, including the strategies you employed to reach a favorable outcome. Mention how you gathered information, understood the opposing side's position, and ultimately reached a deal that satisfied all parties involved.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple claims?

Explain your prioritization process when handling multiple claims simultaneously. Discuss strategies like assessing urgency, deadlines, and complexity of claims to ensure that you are meeting all expectations while maintaining thoroughness in your work.

Join Rise to see the full answer
What role does collaboration play in your claim handling process?

Elaborate on the importance of collaboration with internal and external stakeholders. Share experiences where working collaboratively led to successful outcomes or helped in overcoming challenges, and discuss the value that teamwork adds to the claims handling process.

Join Rise to see the full answer
Similar Jobs
Archgroup Hybrid Raleigh, NC United States of America
Posted 7 days ago

Arch Capital Services LLC is looking for an experienced AVP of Process Excellence Delivery to lead Lean transformations and enhance organizational performance.

Archgroup Hybrid Los Angeles, CA United States of America
Posted 7 days ago

Join Arch Insurance Group as Vice President for E&S Property to spearhead property insurance growth in the Western region.

Photo of the Rise User

Join Lower Bucks Hospital as a Medical Technologist / Medical Technician and make a meaningful impact in patient care through your laboratory expertise.

Photo of the Rise User
Posted 4 days ago

Join the Department of Military Affairs as a Plumber, performing essential maintenance and repair tasks in a dynamic work environment.

Posted 10 days ago

Join a rapidly growing law firm as a Skip Tracer/Investigator, where you will be part of a dedicated team in a supportive environment.

Become part of Heartstrings Pet Hospice as a part-time in-home veterinarian, making a difference in pets' lives during their final journey.

Photo of the Rise User

Join LifeStance Health as a Clinical Psychologist and contribute to improving access to personalized mental healthcare in a supportive environment.

Photo of the Rise User
Domino's Hybrid 3870 E Lombard St, Baltimore, MD 21224, USA
Posted 4 days ago

Step into a leadership role with Domino's as an Assistant Manager where your skills in guiding teams can flourish.

Photo of the Rise User

Join Simply Set as a Garden Center Merchandiser and bring your love for gardening to life while working in beautiful outdoor settings.

Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Glohow is on the lookout for enthusiastic freelance game translators to elevate mobile gaming experiences through effective Korean to English localization.

MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
31 people applied to Virtual Doula at Included Health
H
Someone from OH, Akron just viewed Financial Content Writer at Huntington
W
Someone from OH, Columbus just viewed Director of Regulatory Compliance - WEX Bank at WEX Inc
E
Someone from OH, Cincinnati just viewed Administrative Assistant at Elevate and Delegate
Photo of the Rise User
Someone from OH, Akron just viewed Customer Support Representative at ProVia