Senior Sales Manager - DeFi

The Senior Sales Manager at Arrakis will play a pivotal role in expanding the company’s customer base within the DeFi sector. Responsibilities include researching and networking with leading projects, addressing on-chain liquidity queries for existing US customers, and driving business growth through new acquisitions and upselling opportunities. A key component of the role is understanding our vaults and strategies to assist clients effectively, fostering long-term relationships, and ensuring exceptional service.

To qualify for the Senior Sales Manager role at Arrakis, candidates should possess at least two years of experience in a B2B DeFi company, demonstrating a strong knowledge of technical DeFi solutions and on-chain liquidity concepts. Successful candidates will also have a proven track record of managing partnerships and meeting revenue goals, alongside excellent communication skills and a proactive approach to sales.

At Arrakis, the work culture is vibrant, innovative, and fully remote, allowing team members to collaborate across various locations including Zug, Paris, and New York. The company is comprised of industry veterans committed to revolutionizing web3 market-making. Employees enjoy flexibility, exciting travel opportunities, and the chance to be a part of unique in-person off-site events worldwide, all while being supported by world-class investors.

Arrakis is committed to supporting its Senior Sales Managers through competitive salary packages, performance-based compensation, and unique benefits such as SPICE token offerings. The company fosters a collaborative environment where employees can thrive in their roles while receiving the tools and resources necessary to succeed in the fast-paced DeFi landscape.

As a Senior Sales Manager at Arrakis, there are abundant opportunities for career growth. Given the company's ambitious goals in the DeFi space, you will have the chance to take on new challenges, expand your professional network by engaging with major industry projects, and contribute significantly to the evolution of decentralized market-making, paving the way for your advancement in the organization and the wider DeFi industry.

On-chain liquidity refers to the assets available on decentralized exchanges that can be traded without needing a central authority. This concept is crucial in DeFi as it enhances market efficiency and allows for seamless trading experiences while minimizing risks such as slippage. In your response, emphasize your understanding of how effective on-chain liquidity can influence user experience and trading volumes.

Share specific instances where you successfully utilized DeFi protocols in a B2B sales environment. Discuss your familiarity with liquidity provisioning, especially in relation to platforms like Uniswap V3, and how this knowledge has led to successful client outcomes. This will demonstrate both your expertise and practical application of these concepts.

Provide a detailed example of a challenging situation that required creative problem-solving in your sales process. Highlight the strategies you employed, the outcome, and what you learned from it. Use this opportunity to showcase your resilience and adaptability in a fast-paced, evolving industry.

Explain your process for market research, networking, and lead generation. Discuss tools and methodologies you use to prioritize potential clients or projects based on their fit with the solutions offered by Arrakis. This will reflect your analytical skills and strategic thinking.

Discuss your approach to relationship management, focusing on communication, regular follow-ups, and understanding their evolving needs. Mention any CRM tools or practices you implement to ensure customer satisfaction and retention.

Share your personal strategies for managing stress and maintaining productivity in high-pressure scenarios. Illustrate how you thrive under pressure by citing specific examples of past experiences where you excelled despite challenging circumstances.

Emphasize your commitment to continuous learning by discussing the resources you utilize, such as industry reports, podcasts, or engaging with online communities. This shows potential employers your dedication to staying informed and relevant in a rapidly changing sector.

Impermanent loss occurs when the price of tokens in a liquidity pool diverges from their initial value. It can impact market-making significantly by affecting liquidity providers' returns. In your answer, provide insights on managing this risk through effective strategies and tools available within the DeFi ecosystem.

Outline your techniques for recognizing upsell opportunities, such as understanding client needs and pain points through consistent communication. Discuss how you tailor your approach to each client to ensure they see the value of additional services offered by Arrakis.

Provide a specific example of a negotiation that required strategy, patience, and flexibility. Discuss the tactics you utilized to reach a mutually beneficial agreement, showcasing your negotiation skills and ability to close deals successfully.