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AOR Installation Tech - job 1 of 2

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! As an AOR / HVAC Installation Mechanic, you would disassemble and remove old systems, then install, start-up and troubleshoot (if needed) new replacement HVAC systems in residential settings.

 

Installers can expect:

  • Year-round full-time work.
  • Competitive pay options based on your skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 2 years of RESIDENTIAL HVAC Installation experience.
  • Comfortable in a Lead role with a Helper assigned. 
  • Working knowledge of local inspection codes. 
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid driver’s license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy

What You Should Know About AOR Installation Tech, ARS-Rescue Rooter

Join American Residential Services (ARS-Rescue Rooter) in Garland as an AOR Installation Tech and take your HVAC career to the next level! With over 45 years of expertise, ARS is the largest provider of residential services in the US, offering you a supportive environment to grow your skills. As an AOR Installation Tech, you will be responsible for disassembling and removing old HVAC systems, as well as installing and troubleshooting new units in homes across the region. Enjoy the security of year-round full-time work with competitive pay based on your skills and availability. You won't have to deal with on-call or overnight shifts, and the flexibility of your schedule allows you to maintain a healthy work-life balance. With comprehensive training and professional development opportunities provided by our in-house team, you'll also have access to an array of benefits, like low-cost medical plans starting at just $5 per week, 401(k) options with company matches, paid time off, and a fully stocked take-home company vehicle. If you have at least two years of residential HVAC installation experience and a strong work ethic coupled with exceptional customer service skills, this opportunity is ideal for you. At ARS, we value your contribution to customer satisfaction and are excited to see how you can grow with us!

Frequently Asked Questions (FAQs) for AOR Installation Tech Role at ARS-Rescue Rooter
What are the responsibilities of an AOR Installation Tech at ARS-Rescue Rooter?

As an AOR Installation Tech at ARS-Rescue Rooter, your primary responsibilities will include disassembling old HVAC systems, installing new units, and troubleshooting any issues that arise during the setup process. You will work in residential settings, lead a team of helpers, and ensure compliance with local codes. This role also involves interacting with customers and providing top-notch service, reinforcing ARS's commitment to customer satisfaction.

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What qualifications do I need to apply for the AOR Installation Tech position at ARS-Rescue Rooter?

To qualify for the AOR Installation Tech role at ARS-Rescue Rooter, you should have at least two years of residential HVAC installation experience. A valid EPA Certification is also required, along with a strong work ethic and excellent communication skills. Additionally, candidates must be comfortable working in various physical environments, including attics and crawl spaces, and be willing to put in long or irregular hours when necessary.

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What benefits does ARS-Rescue Rooter offer AOR Installation Techs?

ARS-Rescue Rooter provides an industry-leading benefits package for AOR Installation Techs, including multiple health insurance options starting at just $5/week, a 401(k) plan with company matching, and generous paid time off. Additional perks include a fully stocked take-home vehicle, company-paid life insurance, flexible spending accounts, and access to discounts with various partnered accounts. This comprehensive package aims to support your well-being both professionally and personally.

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How does the training process work for AOR Installation Techs at ARS-Rescue Rooter?

When you join ARS-Rescue Rooter as an AOR Installation Tech, you'll benefit from a robust training program provided by our Learning & Development team. Training will cover technical skills, safety best practices, and customer service excellence. ARS also offers continuous development opportunities and the chance to advance within the company, making it a perfect place for those looking to build a lasting career in HVAC.

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Is there career advancement potential for AOR Installation Techs at ARS-Rescue Rooter?

Absolutely! At ARS-Rescue Rooter, we prioritize career advancement and professional growth. As an AOR Installation Tech, you'll have access to extensive training and resources that can help you move up within the company. Opportunities for advancement into supervisory or specialized roles are available for those who demonstrate strong skills and a commitment to customer service.

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Common Interview Questions for AOR Installation Tech
Can you describe your experience in HVAC installation?

When discussing your experience in HVAC installation, highlight specific projects and your role in them. Be sure to mention the types of systems you’ve installed, any challenges you faced, and how you overcame them. This showcases your problem-solving skills and technical expertise to potential employers.

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How do you ensure compliance with local building codes?

Discuss your familiarity with local inspection codes and safety standards. Provide examples of how you've adhered to these regulations in past roles. You might also mention any resources you use to stay updated on changes in codes and standards to demonstrate your commitment to compliance.

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What do you consider the most important factor when installing HVAC systems?

The most important factor is ensuring proper installation to guarantee system efficiency and longevity. This involves meticulous attention to detail, following manufacturer's specifications, and understanding the unique needs of each installation environment. Sharing specific methods or techniques you've used can enhance your response.

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Describe a challenging installation you completed. What was difficult, and how did you handle it?

Use the STAR (Situation, Task, Action, Result) method to answer this question. Specify the scenario, the challenges you faced, the actions you took to resolve them, and the final outcome. This not only demonstrates your problem-solving skills but also your ability to communicate effectively.

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How do you handle customer interactions during an installation?

Explain your approach to customer communication during installations. Emphasize listening to their concerns, educating them about the work being done, and addressing any questions they may have. This shows your dedication to delivering excellent customer service, an essential component of the AOR Installation Tech role at ARS.

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What safety protocols do you follow during installations?

Safety is paramount in HVAC installations. Discuss the safety protocols you follow, such as using personal protective equipment, adhering to safety standards, and ensuring the work area is secure. Providing specific examples can illustrate your commitment to maintaining a safe work environment.

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Why do you want to work for ARS-Rescue Rooter?

Express your admiration for ARS-Rescue Rooter’s reputation in the industry, commitment to customer satisfaction, and the benefits they offer employees. Discuss how these align with your career goals and values, making a case for why you believe this opportunity would be advantageous for both you and the company.

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What skills do you believe are essential for an AOR Installation Tech?

Essential skills for an AOR Installation Tech include technical knowledge of HVAC systems, strong problem-solving abilities, and effective communication skills. Additionally, physical stamina for lifting and maneuvering equipment and a proactive approach to customer service can set you apart in this role.

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How do you manage your time effectively during installations?

Effective time management during installations involves planning each step carefully, ensuring you have all necessary tools on hand before you start, and coordinating with any team members. Sharing specific techniques you've employed can help highlight your organizational skills.

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Can you provide an example of how you trained a new team member?

Discuss the techniques you used to train a new team member, including mentoring them through the installation process and providing constructive feedback. Highlight your enthusiasm for sharing knowledge and how this contributes to team performance and effectiveness.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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Full-time, on-site
DATE POSTED
April 15, 2025

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