Sales Development Representative (SDR)

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. 

SUMMARY

Artera is looking for a Sales Development Representative (SDR) to join our fast-paced, growing sales organization. As an SDR at Artera, you will be a member of the talented Sales Development Team and work under the guidance of our Sales Development Director.

SDRs are responsible for identifying, developing, and engaging key stakeholders at top healthcare organizations. Your key outcome is setting up quality product demonstrations to drive Artera’s sales pipeline. 

This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in sales. There are many opportunities for career development and progression – with successful SDRs becoming Enterprise SDRs, and then Account Executives (AEs). 

• Generate new business opportunities to fuel Artera’s sales pipeline
• Strategic research and pre-call planning
• 100% outbound; high volume of daily outreach via cold calling, email, and LinkedIn 
• Managing and prioritizing your bank of leads in Salesforce
• Effectively following up with prospects with a sense of urgency 
• Collaborate with peers, AEs, and sales leadership to hone and develop outreach strategies 

• Innate interest in startups, sales, and technology
• Strong desire to grow personally and professionally in Sales 
• Optimist and with an insatiable desire to never stop learning
• Positive team player that enjoys challenges 

• Healthcare experience
• Sales experience
• Entrepreneurial spirit
• Salesforce experience
• Cold calling experience

This is a 100% in-office position. You will be required to work full-time out of our Downtown Santa Barbara, CA office. 

LOCATION

Artera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.

WORKING AT ARTERA 

Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! 

Career development - Manager development cohorts, employee development funds

Generous time off - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. 

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role! 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.