Senior Software Engineer (Front-End)

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

We are seeking a highly skilled Senior Software Engineer to join our dynamic team, focusing on the development of bulk messaging features within our product suite, the COMMbucha team. This team works on key features that make up roughly 10% of all our messages that go out! This role requires a visionary Senior Software Engineer well-versed in front-end technologies, committed to fostering innovation and driving organizational excellence.

As a Senior Software Engineer, you will play a pivotal role in enhancing our product offerings and adding to our front-end best practices to our engineering department. The ideal candidate will be an effective communicator, and a proactive problem-solver. This role demands a product-oriented mindset, keen attention to detail, and the ability to understand how our various products integrate with one another. The successful candidate will be instrumental in driving key projects, maintaining excellent documentation, and accelerating the overall velocity of our products.

• Front-End Best Practices: Champion front-end best practices, providing technical expertise and guidance to various teams in our engineering department. Contribute to the development of scalable and maintainable front-end architectures.
• Effective Communication: Act as a bridge between technical and non-technical team members, ensuring clear and concise communication. Collaborate effectively with cross-functional teams to align project goals and deliverables.
• Thought Leadership: Drive technical discussions, propose innovative solutions, and share expertise within the team. Be a thought leader in identifying opportunities for process improvements and optimizations.
• Product Engineering: Adopt a product-oriented mindset, understanding the broader context of our products and how they interconnect. Contribute to the holistic development of our product ecosystem.
• Documentation: Maintain comprehensive and well-organized documentation, detailing technical specifications, project milestones, and best practices. Ensure knowledge sharing within the team and organization.
• Initiative and Proactivity: Take initiative on key projects, proactively identifying challenges and providing solutions. Contribute to the continuous improvement of our products and engineering processes.

• Bachelor’s in STEM *Additional experience also considered in lieu of a degree. 
• 5+ years of experience building web applications in production. 
• 2+ year of production experience in React. 
• Strong experience in React app building including a strong understanding of state management solutions and principles.
• Experience testing tools like Jest and React Testing Library.
• Skills in creating sharable and reusable components.
• Solid experience with RESTful services.
• Proven track record of successful project delivery and cross-functional collaboration.
• Excellent problem-solving skills and attention to detail.

• Knowledge of GraphQL and Apollo Client.
• Strong grasp of Material UI design principles and React components.
• Background in backend development (NodeJS or NestJS preferred).
• Skills in monitoring and alerting systems.
• Experience with code generation tools.

• Leadership: Demonstrated ability to lead, mentor, and guide junior engineers. Inspire and motivate the team with a positive and proactive attitude.
• Communication and Collaboration: Exceptional communication skills, both verbal and written. Collaborative approach in working with team members, stakeholders, and other departments.
• Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot complex issues, propose effective solutions, and implement them efficiently.
• Product-Minded: A deep understanding of product development, focusing on creating value for end-users. Ability to align technical decisions with product goals and user needs.
• Growth-Minded: Enthusiastic about learning and adapting to new technologies and methodologies. Continuously seek opportunities for personal and professional growth.
• Technical Knowledge: Proficiency in Engineering best practices including front-end technologies, frameworks, and libraries. Stay updated with the latest developments in front-end engineering.

LOCATION

Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, San Francisco/Bay Area, Kansas City, and Philadelphia (Wayne). 

Artera HQ is in Santa Barbara, CA, and we have an additional US office located in Philadelphia (Wayne), PA. If you live in the Santa Barbara or Philadelphia area, your role will be hybrid and you will be required to work out of your designated office location 3 days a week, unless otherwise noted in the job requirements. 

If you live in Los Angeles, San Francisco/Bay Area, or Kansas City, your role will be remote to start. As our team continues to grow in these cities, Artera will be considering opening offices in these locations. Once that happens, you will be required to work out of your designated office location 3 days a week, unless otherwise noted in the job requirements. 

WORKING AT ARTERA 

Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, flexible spending accounts, company equity, voluntary benefits, 401(k) and more! 

Career development - Manager development cohorts, employee development funds

Generous time off - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. 

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role! 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.