Job details

Field Reimbursement Lead (East) - Job ID: FRLE

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues. Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.

Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

Key aspects of this role

Team Leadership: Manage a field-based team of Field Reimbursement Managers (FRMs) covering multiple states and provider organizations across the U.S. Oversee team efforts to prepare for and implement educational programs surrounding new products and indications, with a strong focus on strategies that maximize patient access.

Customer Engagement Oversight: Support the team in delivering comprehensive coverage and reimbursement education to HCP office staff, helping to integrate Ascendis products seamlessly within physician practices.

Reimbursement Analysis and Strategy: Analyze and address reimbursement and access issues within the region, acting as a resource to support the team and other field-based colleagues, including Sales, Market Access, and regional leadership.

Cross-Functional Collaboration: Collaborate closely with internal and external stakeholders, including Market Access, Sales, and Patient Support, to support targeted accounts and ensure the resolution of reimbursement issues or concerns. The FRM Regional Manager reports to the Head of Patient Support and is expected to be field based.

Key Responsibilities

Recruit, hire, train, deploy, coach, motivate, lead, develop, and retain a regional team of Field Reimbursement Managers (FRMs)
Develop strategies & tactics for the FRM team and serve as a subject matter expert for development
Develop mechanisms and processes to regularly monitor account activity against goals and provide ongoing updates to the organization through Quarterly Business Reviews
Ensure the team executes activities in compliance with all laws, regulations, and policies that govern the conduct of Ascendis Pharma leadership
Develop MBO’s for the team, review expectations, and set clear performance objectives
Plan, direct, implement, and oversee activities of FRMs for a specific geographical region
Ensure FRMs are properly trained on and compliantly using all approved promotional materials and systems
Direct FRM team in educating healthcare providers and their staff in academic medical centers, hospitals, and community oncology practice settings on product coverage, patient support program enrollment process, and patient support offerings
Proactively monitor and oversee development of FRM plans to address changes in the coverage/reimbursement landscape that may impact patient access to products and services
Identify opportunities and drive initiatives to improve customer engagements, education, and advocacy
Partner and collaborate with regional Director peer to ensure alignment and consistent application of business rules and strategic objectives
Identify and facilitate the sharing of best practices across the FRM team
Collaborate with cross-functional partners to support key Ascendis Pharma strategic market access activities and ensure highly effective customer account planning and engagements
Work cross-functionally to ensure effective pull-through of reimbursement and access strategies supporting new product and/or new indication launches as well as the pullthrough of new product coverage and reimbursement
Demonstrate deep knowledge of reimbursement and access, and function compliantly as the subject matter expert in their assigned region
Demonstrate extensive knowledge of individual managed care account’s geographic presence/influence, payor mix, product coverage and reimbursement criteria policies
Educate providers on prior authorization requirements, coverage status, payer appeals requirements, alternate funding options for the uninsured and under insured, and all associated processes and timelines
Routinely provide access education to HCPs and office staff
Create and maintain productive relationships with HCPs, key stakeholders within HCP offices, and health care systems
Apply knowledge of specialty pharmacy core services and connectivity to assist customers navigating the complexity of specialty pharmacy
Partner with Patient Support Team to ensure accurate coverage determinations, and optimized processing of enrollments for timely access of product for patients
Establish ambitious objectives in developing, explaining, and implementing innovative solutions for patient access
Develop business plans by performing strategic analyses of customers; identify issues and opportunities
Collaborate with Sales leadership to develop a local access strategy plan that ensures achievement of KPI goals and delivery on all objectives
Partner across the organization and with external vendors to continuously improve patient access deliverables, services, and the customer experience
Lead by example and continuously demonstrate Ascendis Pharma Values

Salary Range: $190-210K

• Bachelor’s degree

• 8+ years’ experience in the pharmaceutical / biotech or related healthcare industry

• 5+ years’ experience with Specialty Pharmaceuticals / Biologics

• Progressive field leadership experience and demonstrated record of successful account management team leadership

• Deep understanding and utilization of Specialty Pharmacy and third-party services (Patient Support)

• In depth knowledge of pharmaceutical manufacturer compliance, patient confidentiality, product reimbursement and product access requirements

• Knowledge of regulations and laws governing the protection of patient identifying information, and relevant laws, regulations, and policies pertaining to access offerings

A note to recruiters:

We do not allow external search party solicitation. Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed. If this occurs your ownership of these candidates will not be acknowledged.