Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Desktop Engineer - Information Technology image - Rise Careers
Job details

Desktop Engineer - Information Technology

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join our dynamic IT team as a Desktop Engineer, where you'll ensure optimal desktop and endpoint operations while integrating modern management practices and cybersecurity fundamentals.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Manage and deploy modern computer images, oversee mobile device management, execute server administration tasks, and collaborate with cybersecurity teams to maintain compliance and improve IT operations.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proficiency in Microsoft Intune, Autopilot, JAMF, Active Directory, and Azure, along with strong customer service and collaboration skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor's degree in IT or related field with three years of relevant experience or equivalent, plus customer service experience and project management skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Ashland, Ohio, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $60,000 - $90,000.



Job Description:

The Desktop Engineer is a forward-thinking IT professional responsible for ensuring optimal desktop and endpoint operations across our diverse environment. This role not only covers traditional desktop support but also integrates modern endpoint management practices including cloud and mobile device management ( MDM ), cybersecurity fundamentals, and server-level administration. The successful candidate will be proficient in managing environments that leverage tools such as Microsoft Intune, Autopilot, JAMF for Apple device management, and traditional systems like Active Directory, Entra, and Azure. They will work collaboratively with IT peers, security teams, and client services to ensure that computer images, software deployments, and system customizations meet the highest standards of reliability, scalability, and security, in line with NIST guidelines and industry best practices.

  • Desktop and Endpoint ManagementCreate, maintain, and deploy modern computer images for Windows and Mac OS environments.
  • Manage and update endpoint devices using both traditional systems (e.g., Jira, JAMF) and modern cloud-based tools (e.g., Microsoft Intune).
  • Manage Windows Autopilot
  • Oversee mobile device management (MDM) practices to ensure secure and efficient management of enterprise mobile devices.
  • Cloud and Server AdministrationManage cloud applications and enforce cloud app security protocols.
  • Execute lower-level system administrator duties, including server patching, customizations, and routine maintenance.
  • Administer and maintain Active Directory, Entra, and Azure environments to support organizational infrastructure.
  • Help support the Hyper-V server environment and infrastructure. 
  • Cybersecurity and ComplianceIntegrate cybersecurity practices into daily operations, ensuring compliance with NIST standards and industry best practices.
  • Collaborate with cybersecurity teams to implement machine hardening, secure patching, and proactive vulnerability management.
  • Automation, Scripting, and System UpdatesDevelop and execute scripts (using PowerShell and other scripting languages) to automate routine tasks and OS setting adjustments.
  • Maintain a comprehensive update schedule for operating systems and applications, ensuring timely patching and customization.
  • Technical Support and DocumentationRespond to user tickets regarding software deployment, device management, and system updates, providing excellent end-user support.
  • Analyze the impact of proposed technology changes and document policies, procedures, and technical guides.
  • Train and mentor junior IT staff, serving as a role model and technical resource within the team.
  • Cross-Functional Collaboration and Process ImprovementWork closely with IT support, security, networking, and other project teams to develop and implement scalable technology solutions.
  • Identify and recommend process improvements to enhance the overall efficiency, security, and reliability of IT operations.
  • Foster strong working relationships with stakeholders, ensuring that IT solutions align with both business and educational objectives.

Required Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field, plus three (3) years of relevant experience, or an equivalent combination of education, certification, and experience.
  • At least three (3) years of customer service experience.
  • Proven ability to work effectively in project teams and manage multiple initiatives concurrently.

Applicant Portal URL: 7110

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join Ashland University as an Assistant Director of Marketing and Communications to lead strategic initiatives and enhance operational efficiency.

Photo of the Rise User
Datadog Hybrid Boise, ID
Posted 6 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join a dynamic IT team as an IT Technician, providing essential support to enhance productivity and efficiency.

Photo of the Rise User
NBCUniversal Remote 900 Sylvan Avenue, Englewood Cliffs, NEW JERSEY
Posted 7 days ago

Join NBCUniversal as an Insider Threat & DLP Analyst to safeguard critical assets from internal risks in a fully remote position.

Photo of the Rise User
Posted 2 days ago

Join Airwallex as a Senior Application Security Engineer, working to safeguard the security of their innovative financial platform.

Photo of the Rise User

Join Stony Brook University as a Cyber Security Control Assessor to drive compliance and enhance security governance within IT systems.

Riptide Technology is hiring a ServiceNow Developer with a Top Secret clearance to enhance and maintain the SNOW platform.

Photo of the Rise User

Join PwC as a Tax Innovation Dev Ops Specialist to optimize cloud operations and enhance software security and efficiency.

Photo of the Rise User
Posted 3 days ago

Become an integral part of Threat Tec as a Joint Interface Control Officer, driving success in operational environments alongside our nation's defenders.

Photo of the Rise User
Posted 12 days ago

Join Nelnet as a Process Automation Developer and enhance operational efficiency through automated solutions.

Photo of the Rise User
Posted 9 months ago
Photo of the Rise User
UPS Remote United States
Posted 9 months ago
Photo of the Rise User
Inclusive & Diverse
Mission Driven
Social Impact Driven
Passion for Exploration
Dare to be Different
Diversity of Opinions
Reward & Recognition
Empathetic
Feedback Forward
Work/Life Harmony
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Rise from Within
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Work Visa Sponsorship
Employee Resource Groups
401K Matching
Paid Time-Off
Maternity Leave
Social Gatherings
Company Retreats
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!