Join our dynamic IT team as a Desktop Engineer, where you'll ensure optimal desktop and endpoint operations while integrating modern management practices and cybersecurity fundamentals.
Responsibilities: Manage and deploy modern computer images, oversee mobile device management, execute server administration tasks, and collaborate with cybersecurity teams to maintain compliance and improve IT operations.
Skills: Proficiency in Microsoft Intune, Autopilot, JAMF, Active Directory, and Azure, along with strong customer service and collaboration skills.
Qualifications: Bachelor's degree in IT or related field with three years of relevant experience or equivalent, plus customer service experience and project management skills.
Location: Ashland, Ohio, USA
Compensation: Not provided by employer. Typical compensation ranges for this position are between $60,000 - $90,000.
Job Description:
The Desktop Engineer is a forward-thinking IT professional responsible for ensuring optimal desktop and endpoint operations across our diverse environment. This role not only covers traditional desktop support but also integrates modern endpoint management practices including cloud and mobile device management ( MDM ), cybersecurity fundamentals, and server-level administration. The successful candidate will be proficient in managing environments that leverage tools such as Microsoft Intune, Autopilot, JAMF for Apple device management, and traditional systems like Active Directory, Entra, and Azure. They will work collaboratively with IT peers, security teams, and client services to ensure that computer images, software deployments, and system customizations meet the highest standards of reliability, scalability, and security, in line with NIST guidelines and industry best practices.
Required Qualifications:
Applicant Portal URL: 7110
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