WeSuite is seeking a full-time Client Support Representative to report to its Client Support Team in White Plains, NY.
Job Responsibilities include:
Relevant Experience:
· 3 years plus direct enterprise software application customer support
· Troubleshooting and resolution of issues
· SQL Server and database management
· Writing SQL queries
· Microsoft Windows environment
· User of Microsoft TFS
· Crystal Reports
· Use of Zendesk
Skillsets Required:
· SQL Server and database management
· SQL queries
· Excellent communication skills both written and verbal
· Data interpretation
· Zen Desk experience a plus
Our team’s mission: (1) deliver a management system that makes you a better business leader, and (2) provide a customer service experience second to none, something increasingly rare in the software business.
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