Assistant Community Manager

About the Community: The Merc at Moody & Main is a 269-unit luxury community in downtown Waltham, MA that offers one-, two-, and three-bedroom apartment homes. Residents at The Merc get exclusive access to onsite amenities, including a state-of-the-art fitness center, a pet spa, resident lounges, and an outdoor grilling and patio area.

About the Role: Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at this beautiful, luxury community. The role will monitor and enforce compliance with all company policies and procedures, assist with the supervision of leasing and maintenance staff in the absence of the manager, and oversee rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• Previous experience leading a team or others is preferred.

Benefits Highlights:

• Competitive Bonus Programs
• 401(k) + Company Match
• Medical, Dental, & Vision Insurance
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Waltham, MA 02453: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person