Assistant Director, Student Educational Services

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! View details of our total rewards package.

This role is responsible for providing leadership in the Office of Student Education Services (OSES) and in designing and implementing services associated with student success. Also responsible for overseeing and implementing the office’s Peer Education Program with complete decision-making authority for the program. Will also assist in managing every aspect of the office when the director is not available or is called upon to do so. Will represent the office at university events, maintain a professional and welcoming office environment, and manage the office systems as to not create any interruption in student services.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

1. Responsible for providing academic coaching to Marquette students which includes serving as one of the many universities’ lead academic coaches/trainers and performing outreach to struggling students that have been identified by Marquette’s Academic Engagement Team.
2. Manage student success initiatives.
a. Teach sections of the MARQ 1030
b. Participate in the creation and implementation of Marquette’s Student Success Initiatives
3. Oversee the Peer Educator (PALS) Program. The program provides study skills to students and makes referrals to the appropriate university staff members. The role is also responsible for hiring and supervising the PALS student employees.
4. Oversee the centralized training for all peer mentors/educators at Marquette University. This training will be comprised of representatives from all Marquette colleges as well as other Marquette Offices.
5. Responsible for leading the Office of Student Educational Services when the director is unavailable or tending to other OSES responsibilities/events.
6. Assist the director with the management of the OSES budget.
7. Serve on university wide committees dedicated to improving Marquette student’s academic success/retention.
8. Assist in Tutoring Training
9. Assist OSES Director in further developing Marquette’s academic coaching curriculum.

Master’s Degree in Higher Education Administration or related program.

3 or more years of related experience

Knowledge of Student Development and Learning Theory

Microsoft Office and Teams

Ability to learn Marquette software (CheckMarq, Marqetplace, Inspire, Retain, etc.).

Knowledge of Student Development and Learning Theory

Experience with coaching/working with students 1 on 1

Excellent communication skills (verbal and written)

Ability to work well on a team.

All applicants must use the online system to apply for this position.

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents Optional Documents