Assistant Director - job 3 of 3

Salary $73,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Assistant Director position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As the Assistant Director, you will report directly to the Program Director and help lead short-term strategy and daily operations of the AJC’s. You will assist the Program Director with operational improvements that enhance performance and achieve goals which foster a culture of excellent customer service to businesses and jobseekers, as well as funders.

Successful Elements:

• Aid the Program Director in the day to day management of operations
• Attend required meetings; apprise Program Director and/or staff of discussions held at these meetings
• Ensure that staff and program resources are being utilized appropriately
• Utilize positive communication techniques to resolve issues
• Perform where needed, interviews for the hiring of new staff members.
• Coordinate weekly staff and leadership meetings
• Create agendas and talking points based on need and Program Director’s request
• Analyze VSM and processes with Program Director
• Responsible for updates and ISO submissions
• Communicate with staff to incorporate appropriate concepts/suggestions
  • Garner feedback on center operations and process flows from leadership
  • Analyze feedback and debrief Program Director for decision making
• Maintain communication with leadership team to promote smooth processes
• Coordinate with Program Director performance standards and evaluation criteria for team
• Work with individuals to promote strengths and identify areas for growth
• When needed, develop and implement management training programs
• Monitor growth and progress of each department, and direct reports
• Review reports and statistics to assist Program Director with long-term strategy
• Create and implement department specific trainings designed to keep all employees current on industry standards and best practices
• Other duties as assigned

Required Experience:

• Skills and experience in providing career development assistance
• Proficiency in Microsoft Office applications
• Previous management experience with comparable project size required

Required Education:

• Bachelor’s degree required plus five years of experience in human services

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!