Assistant Program Analyst

Job Description:

• Analyze applicant information to assess compliance, identify issues and areas of concern, and provide recommendations to make recommendations.
• Strategically assess business processes and procedures to improve day to day operations.
• Continuously developing and reviewing internal program procedures for program efficiencies and compliance.
• Perform test work (either individually or as a team) to ensure entities are in compliance with federal rules and regulations
• Access data to make programmatic decisions, identify trends, and manage work queue/volumes.
• Support various data/report/analysis efforts related to data gathering to support requests for service or modify program measurements.
• Prepare communications to both internal and external stakeholders.
• Track and ensure successful resolution of open issues and escalate them to management, as needed.
• Review outgoing communications, convey project status updates, and maintain checklists.
• Collaborate with various teams to determine needs, establish priorities and coordinate efforts related to the program.
• Assist in identifying and implementation of continuous process improvement.
• Other specific duties as assigned.

Type of Experience

Two years of relevant professional-work experience may be substituted for one year of required education.

One to Three years of professional directly related experience.

Proficient with Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Visio).

Education: Bachelor’s Degree with a strong academic record