Job details

Assistant Resort Manager

Grow your career at Keyton

With more than 76+ villages and 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.

Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

The Role

An exciting opportunity has become available for an experienced Assistant Village or Hotel Manager to join our new flagship village, Ardency Kennedy Place.

Designed by award-winning architects Bates Smart, Ardency Kennedy Place combines spacious designer apartments, five-star service and deluxe amenities to set a new standard for premium retirement living.

Reporting to the Ardency Manager, your key accountabilities in this role will include:

Implementing operational plans & projects
Ensuring compliance with all laws and regulations applicable to the village
Implementing company policies, strategies and plans to maintain residents’ satisfaction
Assisting with running of village events, social calendar and activities
Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance
Providing assistance with the preparation of budgets, assist with budget issues and financial processing
Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

Having a vibrant people-centric focus will see you thrive in this role, as will:

Exceptional communication and interpersonal skills
Excellent customer service skills
Excellent computer literacy – including the Microsoft Office Suite
An ability to balance different priorities and manage day-to-day expectations for the residents and their families
Willingness to learn and professionally develop, along with a proactive and can-do attitude.
Experience with budgeting (desirable)
Level 2 First Aid Certificate & CPR Certificate, or be willing to complete.

Benefits

Bonus scheme and options for salary sacrificing
Training and working with a supportive and fun team
Career development and growth opportunities
Health & Wellbeing Program
18 weeks paid parental leave for primary carers
3x extra Wellbeing days per year

What do we do?

Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.

We are passionate about what we do - and we are always leading with heart.

It's time to unlock your future with Keyton.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.