Client Service Associate, US/Asia Transfer
Location: New York
About AlphaSights
AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500+ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Founded in 2008, AlphaSights is a fast-growing, founder-led company.
Working on the Asia International team
Working on the Asia International team is a unique opportunity to enhance your cross-cultural and business communication skills in additional languages. Our clients in Asia are increasingly seeking global perspectives to understand best practices in Western economies. To support this growing demand, our Asia International team, based in our New York office, specializes in servicing our Asia clients as they complete US-facing work. As an Associate on the Asia International team, you'll source US-based experts and work closely with colleagues in Hong Kong, Seoul, Tokyo, and Shanghai who co-lead these client projects. As a Transfer Associate, you'll spend 6-12 months training on our Client Service team in the New York office before transferring to one of our Asia offices.
About this role
As a Client Service Associate, your work is at the heart of what we do: you'll be the link between our clients and the expert knowledge they seek.
To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you'll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You'll field incoming project briefs, quickly assess your clients' exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.
What you'll do
What you'll get
Requirements
Compensation and benefits
AlphaSights is an equal-opportunity employer.
Our mission is to unlock human knowledge and power success.
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