Associate Director, Communities & Volunteer Relations

We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ+ people, to join our team. Don’t meet every single requirement? Studies have shown that people from marginalized communities are less likely to apply to jobs unless they meet every single qualification. At HRC, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Position Summary:

The Associate Director of Communities & Volunteer Relations will guide, support, grow, and develop HRC’s volunteer-led steering committees, members of HRC’s Board of Governors, and an army of general volunteers in an assigned portfolio of HRC steering committee communities. In collaboration with colleagues and the communities in their portfolio, the Associate Director will work to ensure HRC’s annual fundraising, political, diversity, equity, & inclusion (DEI), digital, and volunteer engagement goals for each community are achieved.

The Associate Director’s primary role will be to collaborate with local board members, as leaders of HRC’s steering committee communities, to attract, engage, develop, and retain a dedicated local volunteer workforce to support the organization and mobilize the grassroots as formidable volunteers, fundraisers and political organizers. The Associate Director will work directly with our local board members providing coaching and education to empower them in their roles as fundraisers, ambassadors, and leaders for the HRC. They will play an integral role creating and delivering volunteer onboarding and training. Candidates will need to have a proven track record of excellence in communication, project management, and learning and development.

Position Responsibilities:

• Guide volunteers to accomplish organizational fundraising, membership, diversity, equity, & inclusion and political goals by implementing annual work plans as the primary staff contact for leaders for assigned steering committees.
• Partner and work closely with colleagues, steering committee co-chairs, and board members to develop and inspire successful, results-oriented leaders.
• Collaborate with the Director to develop projects and long-term strategies around engaging volunteers through volunteer-led steering committees and general volunteer structure.
• Serve as an HRC representative at retreats, meetings, and events around the country and provide positive enthusiasm for HRC’s mission and programs that inspire volunteers to fundraise and advocate for HRC.
• Manage and be a productive participant in a set of assigned long, short and temporary projects. Complete required administrative work on a timely basis.
• Other duties as assigned.

Position Qualifications:

• Bachelor’s degree or equivalent work experience preferred with at least 5 years of relevant work experience particularly around volunteer engagement/management and within a large, complex organization.
• Knowledgeable and personally passionate about and committed to LGBTQ+ equality, HRC’s mission, and volunteerism.
• Excellent interpersonal communication and customer service skills.
• Demonstrated ability to understand complex and nuanced situations, anticipate needs and proactively communicate.
• Ability to inspire and influence individuals and teams, both one-on-one and in group settings, to be motivated and achieve challenging goals.
• Ability/willingness to work collaboratively and provide/receive feedback
• Experienced in public speaking, facilitation, coaching and training, learning, and development.
• Well-organized, detail-oriented, and goal-driven. Ability to prioritize and manage multiple projects simultaneously with a positive attitude, meeting tight deadlines.
• Skilled in fostering inclusive environments & working within diverse communities.
• Demonstrated ability to organize, promote and facilitate meetings and events.
• Strong professional ethics and understanding to deal with sensitive volunteer, community, board, and organizational matters and maintain confidentiality.
• An intermediate level of experience is required in using various computer skills to produce high-quality, professionally formatted reports and presentations using Microsoft Word, PowerPoint, Excel, and Google Apps. Familiarity and prior work experience using Volunteer Management and Learning Management Systems, Adobe Captivate, and Presenter and membership databases are desired.
• Flexibility with work schedule. When travel is safe, regular overnight travel (up to 50%) is required, primarily on weekends.

All positions at the Human Rights Campaign may require travel regularly or periodically. Where the need arises for business travel, appropriate compensation, as outlined by the Fair Labor Standards Act, will apply.

No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.