We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
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Job Description
What You’ll Be Doing
The Alternate Solution Group (ASG) is part of the Global Markets business. The group is responsible for deploying and executing on a number of market leading, innovative payment and money movement solutions servicing financial institutions, public sector clients, corporates, small businesses and CIBC’s retail branch network. ASG is a FinTech oriented disrupter with market leading foreign exchange capabilities. Unlike traditional FinTech organizations, CIBC provides a high degree of safety and security as one of the strongest financial institutions in North America.
As an Associate in ASG, you will be responsible for contributing to the expansion and growth of ASG’s product portfolio across the U.S region. The role has revenue responsibility, product development, internal stakeholder management and client relationship management.
You’re flexible to work hours as needed to help deliver a great client experience, which may include evenings and weekends.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How You’ll Succeed
New Client Acquisition and Partnership Growth – Deliver growth by expanding the number of clients and strategic partnerships across ASG’s product portfolio and deepen existing relationships. Bring to the table innovative features and product enhancements that are focused on generating new revenue streams in a cost-effective and risk-mitigated manner.
Relationship Management – responsible for managing existing client relationships and work closely with strategic internal and external partners for lead generation and any cross-sell opportunities. The candidate must have a historical track record of developing and executing specific client strategies that result in material YoY revenue growth.
Client Contracting & On-Boarding Functions – responsible for contracting and on-boarding new ASG clients within the U.S. region. Strong partnership with internal infrastructure groups within the Toronto and U.S. region is required.
Management of Client-Facing Materials – The candidate will be responsible for all client-facing conversations and materials including complex RFP documents, pitchbooks, presentation decks, brochures and digital media for new client acquisition.
Collaboration with Infrastructure Partners - Work closely with infrastructure groups to expand product growth and capabilities including global product teams, legal, marketing, technology, risk and compliance.
Who You Are
Education – Knowledge of Capital Markets and Financial Technology (FinTech) sector acquired through University degree and industry experience. Post graduate degree is considered an asset.
Product Ownership – experience in banking, payments, fintech or product ownership. Must have extensive experience and proven track record leading client sales and relationships within an organization and being accountable for revenue growth and liaising with cross functional infrastructure groups.
Driven to Succeed – ability to work in a results-oriented team and motivated by exceeding revenue goals and striving to make a positive impact across the business. Pushes the status quo and brings actionable ideas to grow the business. Must have proven track record growing new businesses with revenue attribution as a direct result of new client acquisition.
Detail Oriented – ability to multi-task in a fluid environment while maintaining focus. Ability to work and resolve issues independently (both from a client and internal perspective).
Collaborative – Confident, assertive, and able to function in a fast-paced environment. Strong interpersonal skills, selling skills, and team player skills. Ability to very quickly acquire knowledge to demonstrate competence and add value to the transaction and client relationships.
Analytical – Excellent analytical and intellectual capabilities; proven ability to draft comprehensive proposals using advanced functions in PowerPoint, Excel, Word.
Communication – Exceptional communication skills to be effective in large client presentations, 1:1 client meetings and cold calls. Ability to effectively communicate with internal stakeholders to influence decisions.
Time Management – Ability to prioritize tasks and create a focus around what is strategically important.
Approachable – viewed as a partner and eager to assist in all aspects of the business.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, , and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Conduct and Culture Risk
Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.
As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:
Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls, and where applicable, assist in the resolution of same
Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution
At CIBC, we offer a competitive total rewards package. This Associate I role has an expected salary of USD$160,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.
Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.
What you need to know
Job Location
NY-300 Madison Ave., 5th Floor
Employment Type
Regular
Weekly Hours
40
Skills
Banking