Associate Governmental Program Analyst (Licensing Analyst)

Classification/Working Title: Associate Governmental Program Analyst (AGPA) - Licensing Analyst - Shall Consider Staff Services Analyst

Final Filing Date: August 7, 2023

This position is willing to consider a Staff Services Analyst.

Job description

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by performing moderately complex technical and analytical tasks related to the support of the regional office. The Staff Services Analyst (SSA) is responsible for the coordination, review, and analysis of survey and complaint data required by Federal and State mandates. Gather, sort, analyze, and monitor information related to complaints and enforcement activities, and prepare monthly summary reports based on the results of the above analysis. Acts as liaison to Headquarters and field office personnel.

The incumbent works under the supervision of the Staff Services Manager I.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

Duty Statement:

Independently gather, sort, review, and analyze a variety of the more complex reports generated from the Online Survey Certification and Report (OSCAR), the Electronic Licensing Management Systems (ELMS), the Automatic Survey Processing Environment (ASPEN) and other internal systems. Develop recommendations for management review and prepare presentations for management. Analyze reports containing the more complex technical information regarding facility’s compliance history with regulations, profiles of each resident residing in the facility, dates facility was surveyed, man hours required for each survey, number of complaints received each month, etc. Develop internal logs to track and facilitate analysis of workload priorities and office systems to streamline workload processing and paperwork related to the above systems. Assist management with the analysis of CMS 670 data (survey time keeping), monthly complaint workload, and yearly workload forecasts. Independently develop monthly office workload performance summary reports and correlate findings with established program performance and required Federal and State task requirements. Interpret data from summary reports to evaluate if the regional office is meeting workload standards and provide verbal and written reports, including recommendations and program evaluations to management. Prepare mandated report of regional office work performance to the Regional Office management, Branch Chief, Chief of Field Operations and Deputy Director, identifying problem performance and production areas and recommendations for corrective action for management’s consideration.

Independently coordinate, monitor, and track all activities related to the survey enforcement regulations and procedures and ensure that all timeframes for notices, letters, plans of corrections, and follow-up surveys are met. Provide training and consultation and develop office procedures for management review. Coordinate with regional office supervisors to ensure all surveys and follow up surveys are scheduled within federally mandated timeframes. Coordinate with the Life Safety Code Unit (LSC) supervisory staff to ensure the LSC survey process is completed in conjunction with the office Health Safety Surveys and that the LSC information is matched to the Health survey and uploaded into the National system. Track all phases of the survey process and other enforcement activities in Excel and identify and communicate the need for follow up surveys to management.

A copy of the duty statement can be found here. https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=383934

HOW TO APPLY:
1. Create a CalCareers account. This is a free database that allows you to create an account, load your resume and apply for positions. https://jobs.ca.gov/

2. Take the Associate Governmental Program Analyst or Staff Services Analyst Exams can be located at the link below.

Associate Governmental Program Analyst Exam: https://www.calcareers.ca.gov/JOBSGEN/9PB04.PDF

Staff Services Analyst Exam: https://jobs.ca.gov/jobsgen/7pb34.pdf

3. Apply for the Associate Governmental Program Analyst position through the link below.

https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=383934

4. Required Application Package Documents: The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional.
• Other - Statement of Qualifications -Please see Statement of Qualificationsinstructions below at end of posting. Any applications received that do not provide a written response to the SOQwill not be scored/reviewed.

Statement of Qualifications (SOQ) Instructions

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Responses must be numbered and submitted in the same order. Applications received without an SOQ may be rejected.

The SOQ serves as a documentation of each candidate’s ability to present information clearly and concisely. Applications received without a clearly titled “Statement of Qualifications” may not be considered for this position. The response must include the applicant’s name in the upper right-hand corner, address the question below, and not to exceed two pages in an essay format. A resume is not needed for this position.

Statement of Qualification Question:

1. Please describe your interest in the position and relevant experience(s).

PAY AND BENEFITS:

$3,534.00$5,744.00 per Month

Benefits: Work Life Balance with flexible telework options, Alternate Work Week available, Paid time off including: holidays, annual/sick leave, professional development days, personal days, disability leave and more, Travel Reimbursement, medical, dental and vision benefits (with cash options), generous defined-benefit pension, retiree Healthcare, Employee Assistance Program Benefits including CalHR Wellness Discounts, 401(k) and 457(b) Plans (Savings Plus), Commute Program, Life Insurance/Death Benefits Options, ScholarShare 529 College Savings Plan Options, Group Legal Services Insurance Plan Options

Job Type: Full-time

Pay: $3,534.00 - $5,744.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sacramento, CA 95814: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Analytical: 3 years (Required)

Work Location: Hybrid remote in Sacramento, CA 95814