Associate Program Manager

Dentsu International is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Part of Dentsu International, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity and will be Dentsu International’s sole creative network by the end of 2022.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu is standing up SL (service line) dedicated SWAT teams consisting of business, functional, and technology leads who will be responsible for driving strategic programs to completion. The teams will act as an extension of Dentsu’s central Operations team, reporting to Americas and SL COOs, and serving as super connectors that will bring a unified strategy to execution of each strategic initiative. As part of execution, they will be responsible for developing solutions that are fit-for-purpose and building implementation plans to fit local priorities. To be successful, the teams will need to leverage and build upon SL-specific experience, as well as navigate effectively within the Dentsu global organization. You will partner with SL subject matter experts, global process owners, and functional/technology leaders to ensure maximum connectivity and effectiveness across the enterprise.

As the SWAT Associate Program Manager, you will manage the execution of a program’s strategy and objectives through the coordination and oversight of multiple related projects. Other responsibilities include:

• Ensure program objectives and relevant processes are clearly defined and upheld

• Promote a clear program vision and achievable roadmap for success

• Provide a structured environment that support effective communications and collaboration across teams and stakeholders

• Monitor the status for each project and lead the overall program status, KPIs and integrated roadmap.

• Prioritize projects & other program activities to optimize program value and KPIs

• Effectively manage stakeholder expectations on program delivery

• Oversee key inter-project timelines, dependencies, risks, issues to maximize efficient integrated delivery.

• Provide direction and guidance to project teams that help support the program’s strategy, objectives and contractual obligations

• Mitigate risks, resolve issues and identify opportunities for continual improvement across projects

• Support with mobilizing SL SWAT team(s)

• Support project management work when required including documenting project schedules, deliverables, and milestones through a detailed project plan.

• Coordinate the work of many project team members across multiple geographies, time zones, and departments to ensure projects remains on schedule.

• Partner with local SL SMEs to ensure the local business requirements are captured and business outcomes are achieved.

• Develop strong relationships with the SWAT teams, SL leadership, functional teams, global process owners, and other dentsu stakeholders.

• Present and communicate to stakeholders at all levels. Effectively manage stakeholder expectations at all levels.

• Uphold and promote dentsu’s core values and culture.

Skills and attributes for success

• Work with diverse stakeholders and exuding leadership presence

• Strong sense of ownership, urgency and drive

• Strong facilitation skills to ensure ongoing alignment & effective decision-making among stakeholders.

• Ability to multi-task, prioritizes, manage workload, and adapt to changing business conditions.

• Understand how projects align with the organization strategy to ground the project team and stakeholders in why the project is important.

• Demonstrate analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time.

• Demonstrate PC proficiency using common software programs such as MS Word, MS Excel, MS Outlook, MS Project etc.

• Demonstrate advanced understanding of Project Management Concepts as defined by the Project management institute (PMI).

• Ability to communicate how project team(s) work aligns with dentsu’s business goals & objectives.

• Must be reliable and lead by example related to schedule and recurring tasks.

• Possess conflict resolution skills with an ability to identify stakeholders, assess their needs and manage expectations

• Creative problem solving to find solutions to achieve results when given limited time, budget, resources or information

To qualify for this role, you must have

• 3+ years of project or program management experience

• Bachelor’s Degree in Project Management, Business Analysis, Business Administration, or related field.

• Preferred: PMI certification (PMP) or Scrum Alliance Certification (CSM).

The anticipated salary range for this position is $68,000 - 106,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.