Hris Manager

Under supervision from the President and Chief Executive Officer, the purpose of the position is to supervise, and provide support and leadership to the Information Technology staff. To also research and resolve the most difficult and complex problems that other staff have been unable to resolve. Provide network, hardware and software support as needed. This individual also plans for application and hardware modifications/upgrades, and coordinates support activities. Performs related work as directed.Position Responsibilities• Manage, develop, coach, mentor and train staff as needed in support of maintaining the overall network and supporting the end users.• Develop and implement standard operating procedure as well as long range technical strategy.• Manage and increase the effectiveness and efficiency of Support Services through improvements to each function as well as coordination and communication between support and business functions.• Interact and communicate in an effective, efficient manner with internal users and customers as well as outside support vendors.• Play a significant role in long-term planning, including an initiative geared toward operational excellence.• Troubleshoot and escalate systems, hardware, software, and network issues with a high sense of urgency following established escalation protocol.• Regular meetings with staff• Supervise and coach support staff.• Monthly one-on-one meeting with President and Chief Executive Officer• Manage IT Projects as needed• Make technical evaluations and recommendations regarding new and innovative techniques.• Oversees all help desk activities.• Manages and develops upgrades to the agency's telephone systems for all sites.• Keeps President and Chief Executive Officer well-informed of activities and recommends corrective actions as needed.• Manages the acquisition, installation and maintenance of the agency’s network hardware and software.• Maintains a thorough knowledge of the organization and adheres to all organizational standards.• Keeps immediate supervisor well-informed of activities and recommends corrective actions.Required Experience:• Bachelor's degree in Information Technology or related field and at least six years related experience; equivalent combination of education and experience may be considered.• Knowledge of and experience with: Microsoft Windows 365, Salesforce, Coding• At least 3 years experience managing employees• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.• Excellent interpersonal skills and a collaborative management style.• A demonstrated commitment to high professional ethical standards and a diverse workplace• Excels at operating in a fast paced environmentIf interested, please apply directly to this posting and schedule a time for us to meet here!About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:• Hiring diverse talent• Maintaining an inclusive environment through persistent self-reflection• Building a culture of care, engagement, and recognition with clear outcomes• Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.