Onboarding Specialist

Job Title: Onboarding SpecialistJob DescriptionThe Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the company vision and interest in providing an exemplary customer service experience to our North American based candidates. Applicants who have a customer service focus, a passion for providing superb candidate care, and are always looking for new ways to improve or automate processes will be key to your success. Partnering with our Recruiters to deliver a candidate-centric hiring experience requires expert judgment and attention to detail to support our growing Software & Services organization. This is a high-touch role where white glove service is a must.Hard Skills• Schedule complex interviews with excellent candidate care• Manage scheduling conflicts and calendar changes from candidate and interview teams• Educate Recruiters and other stakeholders on how to best use interview scheduling tools• Provide outstanding candidate care; ensure timely and accurate feedback to all inquiries for our Candidates, Recruiters, Hiring Managers, and HR Partners• Provide in-person candidate greeting and onsite interview support• Monitor background checks and drug screens during the pre-employment stage, providing status updates and escalations where needed to ensure timely start dates• Manage and maintain candidate trackers in alignment with the Applicant Tracking System and candidate pre-employment results• Communicate to recruiting team any challenges throughout the recruiting, interviewing, and pre-employment processSoft Skills• Customer service focus• Passion for providing superb candidate care• Attention to detail• Expert judgment• Problem-solving skillsWork SiteThis is a hybrid position requiring some days on-site in Mountain View, California and some days remote.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through• Hiring diverse talent• Maintaining an inclusive environment through persistent self-reflection• Building a culture of care, engagement, and recognition with clear outcomes• Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.