Intake Coordinator - Hospice

Job Title: Intake Coordinator – Hospice 

Department: Quality – Hospice  

About the Role: 

Allied Hospice  is looking for a dynamic team player to join our growing team for San Gabriel Valley and surrounding communities. 

What You'll Do: 

• •  Collaborate with members of the intake team, establishing and maintaining positive relationships with patients and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes 
• • Directs all daily patient referral and intake operations including providing oversight of the establishment and implementation of intake policies 
• • Conduct comprehensive assessments of patients' medical history, current condition, and treatment goals 
• • Coordinate and monitor patient care, ensuring that all necessary medical services and resources are provided 
• • Monitor and evaluate the effectiveness of treatment plans and make adjustments as necessary 
• • Ensures compliance with all state, federal, and ACHC referral/intake regulatory requirements 
• • Contributes to the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy 
• • Establishes and maintains positive working relationships with current and potential referral sources 
• • Ensures seamless transition of patients to home care by providing coordination of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers 
• • Ensures maximum third-party reimbursement through oversight of insurance verification and authorization processes 
• • Gathers and reports referral statistics including key customer referral trends 
• • Contributes to strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs 
• • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources

Qualifications: 

• Hospice intake experience preferred  
• Able to multitask 
• Cantonese and Mandarin Speaking preferred but not required 

You're great for this role : 

•        Can manage multiple projects concurrently 
•        You have previous Hospice experience 
•        See Qualifications 

Who We Are: 

Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. 

Our platform currently empowers over 10,000 physicians to provide care for over 1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system. 

Our Values: 

•        Put Patients First 
•        Empower Entrepreneurial Provider and Care Teams 
•        Operate with Integrity & Excellence 
•        Be Innovative 
•        Work As One Team 

Environmental Job Requirements and Working Conditions: 

•        Our organization follows a hybrid work structure where the expectation is to work  in office on a weekly basis. The office is located at 1680 S Garfield Avenue Suite 205, Alhambra, CA 91801 
•        Expected hours are 40 a week
•        The total compensation target pay range for this role is: $28.34-$30.09 per hour.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. 

Additional Information: 

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.