Enterprise Implementation Specialist (2073)

Who we are

Over 650 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

Candidates must live in or be willing to relocate to one of the following states for eligibility: AZ, CA, CO, CT, DE, FL, GA, IA, IL, IN, KY, MA, ME, MI, MN, MO, MS, NC, NE, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, or WI

Summary:
The Implementation Consultant provides expertise in client configurations for payroll tax products and owns the client’s successful adoption of our solutions. The Implementation Consultant is responsible for project managing, defining client user requirements, configuring, training, testing and successful deployment of the project.

What you'll do

• Provide complete and successful implementation for clients, while being a subject matter expert with our solutions.
• Own all stages of our implementation projects:
  • Discover and identify client business requirements.
  • Configure/Setup applications based on the client requirements.
  • Deliver training on the configured solution.
  • Conduct successful testing through unit to system integration prior to client go live.
  • Deploy successfully complete implementations.
  • Support clients for the first 2 successful payrolls.
• Maintain project plans, status reports and outstanding item listing for each client project.
• Provides support to overcome project hurdles and manage risks, through client and internal team management with the goal of project completion.
• Help develop and manage standard operating procedures for the team in collaboration with other stakeholders.
• Help develop standard project management tools and methodologies and best practices. Partner with Sales, Customer Support, and other stakeholders to ensure timely completion of client projects.
• Participate in strategic and process improvement initiatives.
• Recognize the need for process improvement and actively lead/participate in process improvement projects.
• Support teams and clients on client acquisitions.
• Department initiatives or other tasks assigned.

Qualifications

• Bachelor’s Degree or equivalent in education and experience.
• 10+ years of professional consulting experience in implementing HCM software systems.
•  Passion for customer service and overall customer success.
•  Ability to multitask and manage multiple client projects.
• Demonstrated project management experience:
•  Excellent verbal and written communication skills.
• Business analysis and requirements gathering abilities.
• Previous conflict management skills.
• Project organization and presentation.
• Proficiency in Microsoft Office applications and other software applications and tools is required.
• Willingness to learn and take ownership on projects.
• Demonstrate critical thinking with the ability to approach problems tenaciously and with a sense of urgency.
• Project Management experience with large enterprise clients. Preferably with large HCM providers.
• Ability to travel from time to time (limited travel < 5%).

Compensation

The base range for this role is $90,000-$115,000 depending upon level of experience.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission
To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision
Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values
Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.

NO AGENCIES PLEASE:

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.