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Director Client Engagement Partner Cloud Healthcare Payors NJ

You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Client Engagement Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

  • Deep Healthcare Payors Industry experience
  • Strong Cloud technology knowledge
  • Extensive experience in client engagement and relationship management at the CXO level
  • Demonstrable ability to build and commercialize relationships with senior executives
  • Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
  • Effective financial acumen with experience in driving revenue growth and managing margins
  • Experience of managing or supporting high-value business development activities with senior stakeholders
  • Deep understanding of industry trends and technology
  • Sound personal brand and presence in the industry
  • Demonstrated ability to innovate and drive change

The compensation range for the position in the U.S. is $151,560 to $272,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California:$166,680 to $327,240 

Colorado: $151,560 to $272,760 

New York City: $181,800 to $327,240 

Washington: $166,680 to $300,120 

Washington DC: $166,680 to $300,120 

  

This position will be eligible for discretionary annual bonus program.

Average salary estimate

$212160 / YEARLY (est.)
min
max
$151560K
$272760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Client Engagement Partner Cloud Healthcare Payors NJ, Athari

As the Director Client Engagement Partner for Cloud Healthcare Payors at Kyndryl, you’re stepping into a pivotal role that shapes the future of client engagements. Here, you’ll lead multi-disciplinary teams through exciting and complex consulting projects. Your main focus will be on crafting strategic change agendas that resonate with C-suite executives across some of our biggest accounts. Imagine being at the intersection of innovative business solutions and cutting-edge IT transformations, all designed to elevate the customer experience! In this role, you’ll drive profitable growth while nurturing impactful relationships with clients, ensuring their success is at the forefront of everything you do. You will also be heavily involved in talent development, encouraging your team to reach new heights of innovation. Whether you’re pre-deal or in the midst of executing a significant post-deal strategy, your expertise will play a key role in delivering high-quality solutions. With your strong knowledge of Cloud technology and the Healthcare Payors industry, plus a knack for client engagement at the executive level, you’ll lead with a focus on financial outcomes and impactful leadership. If you are someone who embodies a growth mindset and prioritizes customer satisfaction, this is the opportunity for you. Join us at Kyndryl and become part of a culture that champions inclusiveness and drives professional development across the board!

Frequently Asked Questions (FAQs) for Director Client Engagement Partner Cloud Healthcare Payors NJ Role at Athari
What are the primary responsibilities of a Director Client Engagement Partner at Kyndryl?

As a Director Client Engagement Partner at Kyndryl, your main responsibilities include leading multi-disciplinary teams through complex consulting engagements, creating strategic change agendas, and managing client relationships at the C-suite level. You'll focus on driving profitable growth through innovative solutions and collaboration, ensuring your clients' needs are met effectively, and contributing to overall client success.

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What qualifications are required for the Director Client Engagement Partner position at Kyndryl?

To qualify for the Director Client Engagement Partner role, candidates should possess deep experience in the Healthcare Payors industry, strong cloud technology knowledge, and a proven track record in client engagement and relationship management at the executive level. Additionally, effective financial acumen and experience leading complex projects are essential for success in this position.

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What skills are essential for a successful Director Client Engagement Partner at Kyndryl?

Essential skills for a successful Director Client Engagement Partner at Kyndryl include strong leadership abilities, excellent communication skills to interact with CXOs, financial acumen to drive revenue growth, and a deep understanding of industry trends. Experience in innovation and change management are also key to excelling in this role.

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What can I expect in terms of career growth as a Director Client Engagement Partner at Kyndryl?

In the position of Director Client Engagement Partner at Kyndryl, you can expect significant opportunities for career growth. The company promotes a culture of talent development and innovation, providing you with pathways to enhance your skills and leadership capabilities, preparing you for even more senior roles in the future.

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How does Kyndryl support diversity and inclusion for the Director Client Engagement Partner role?

Kyndryl is committed to fostering an inclusive workplace. As a Director Client Engagement Partner, you will be encouraged to work in an open and borderless manner, collaborating with diverse teams that reflect a variety of backgrounds and perspectives, ensuring that every voice is heard and valued.

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Common Interview Questions for Director Client Engagement Partner Cloud Healthcare Payors NJ
Can you describe your experience with client engagement at the executive level?

In your response, emphasize specific examples of successfully building relationships with CXO-level executives. Highlight how these connections have resulted in beneficial outcomes for both your clients and your organization.

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What strategies do you use to drive profitable growth in client engagements?

Detail how you identify opportunities for growth, develop strategic plans, and leverage Kyndryl’s capabilities to enhance client solutions. Use metrics or examples to illustrate your impact.

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How do you manage multi-disciplinary teams in a consulting environment?

Discuss your approach to team leadership and collaboration, providing examples of how you foster communication and facilitate project success among various departments and expertise.

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What is your approach to change management within client organizations?

Explain how you assess the need for change and lead transformation initiatives effectively. Share specific methods you’ve used to navigate any resistance and promote buy-in from key stakeholders.

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How do you keep up with industry trends and technology in the healthcare sector?

Share your techniques for staying informed, such as continuous education, industry networking, and leveraging internal resources. Explain how this knowledge helps you deliver better results for your clients.

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Describe a complex project that you led and the outcome.

Provide a detailed overview of a specific project, outlining your role, the challenges faced, the solutions implemented, and the successful results that followed.

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How do you prioritize customer success in your engagements?

Illustrate how you define client success and the steps you take to ensure those objectives are met, including feedback loops and alignment with the client’s goals.

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What techniques do you use to build rapport with clients?

Discuss methods such as active listening, personalizing communication, and demonstrating empathy to create meaningful connections with clients at all levels.

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What role does innovation play in your client strategies?

Identify how you incorporate innovative solutions to meet client needs and drive engagement. Provide instances of when innovation led to a significant enhancement in service delivery.

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How do you evaluate the effectiveness of your client engagement initiatives?

Discuss your process for setting key performance indicators (KPIs) and how you assess outcomes against these metrics, ensuring that your strategies are aligned with overall business goals.

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MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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