Ashore Enterprise Network and Deployables Type Wing Support

For the Ashore Enterprise Network and Deployables Type Wing Support role at Athena Technology Group, a Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Cyber Security, or related fields is desirable. Alternatively, you can qualify with a minimum of five years experience working for the Department of Navy in supporting IT systems. Relevant certifications that meet the Department of Defense 8570.01-M IAT Level II baseline certification requirements also enhance your eligibility.

The focus of the Type Wing Support position at Athena Technology Group includes providing support for various Navy IT systems, particularly the Navy Marine Corps Intranet and Consolidated Afloat Network Enterprise Systems. You will be involved in project management and managing procurement processes while ensuring seamless integration and operation of network systems in support of military operations.

Key skills for success in the Ashore Enterprise Network and Deployables Type Wing Support position at Athena Technology Group include strong project management capabilities, excellent communication skills—both written and oral—and proficiency in Microsoft Office Suite. Additionally, hands-on experience in troubleshooting basic IT asset issues and understanding procurement processes for Navy IT systems will be beneficial.

Accepted certifications for the Type Wing Support role at Athena Technology Group include CCNA Security, CySA+, GICSP, GSEC, Security+ CE, and SSCP. These certifications are pivotal for meeting the Department of Defense 8570.01-M IAT Level II baseline certification requirements, and they demonstrate a proactive approach to enhancing your IT expertise.

Athena Technology Group actively promotes a supportive hiring environment for veterans through its status as a Service Disabled Veteran Owned Small Business (SDVOSB). The company is committed to providing equal opportunity and affirmative action in hiring, which ensures that all qualified applicants, regardless of their background, including veterans, receive consideration for roles such as the Ashore Enterprise Network and Deployables Type Wing Support.

Preparing for an interview for the Navy Type Wing Support position at Athena Technology Group requires thorough research on the company's projects, values, and its role in supporting the warfighter. Brush up on your experience with Navy IT systems, project management methods, and customer service scenarios. Be ready to provide examples that demonstrate your troubleshooting abilities and communication skills.

Key responsibilities of the Type Wing Support role at Athena Technology Group include assisting with project management, navigating the NMCI procurement process, supporting IT asset management, and improving service delivery for Navy IT systems. You'll work closely with teams to ensure effective communication and operational efficiency, ultimately supporting the command and control of critical military networks.

In asking about your experience with NMCI, aim to detail specific roles where you were involved with the procurement or support process. Showcase your understanding of its significance in naval operations and how you handled challenges related to its deployment or integration.

When addressing project management in an IT setting, mention specific methodologies you have used, such as Agile or Waterfall. Discuss how you prioritize tasks effectively and manage stakeholder communication within tight deadlines.

For this question, recount a specific instance where you successfully diagnosed and resolved an IT asset issue. Detail the troubleshooting process, the skills you employed, and the positive outcome that resulted from your intervention.

Explain your commitment to continuous learning and staying informed about Navy IT systems by attending training workshops, participating in relevant webinars, and actively engaging in professional networks or communities.

Identify project management tools with which you are familiar, such as Microsoft Project or Trello. Explain how these tools have helped you keep projects organized and on track, particularly in military or IT contexts.

Share a scenario that highlights your communication skills, emphasizing your ability to convey technical information clearly, engage with diverse audiences, and resolve conflicts through constructive discussions.

Discuss specific strategies for IT asset management, such as inventory tracking and lifecycle management. Offer insights into how these strategies contribute to efficiency and reduced operational costs in an IT environment.

When addressing conflicting priorities, emphasize your ability to assess the urgency and importance of each task. Illustrate how you would communicate with stakeholders about competing demands to achieve alignment and successful outcomes.

Articulate your enthusiasm for the mission of Athena Technology Group and how its focus on innovation and support for the warfighter aligns with your values. Mention specific aspects of the company culture that inspire you.

Emphasize the importance of understanding client needs, providing timely responses, and establishing follow-up processes to ensure satisfaction. Share examples that demonstrate your commitment to delivering exceptional service in past roles.