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Assistant Community Manager - Covington Creek Apartments

Company Description

About Atlantic Housing Foundation:
Atlantic Housing Foundation (AHF), Inc. is a 501(c)3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD HAP and LIHTC properties, Atlantic Housing owns and operates affordable housing, mixed-income multifamily assets, student housing and senior housing.

The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster the continuous improvement of our people and our company. We strive to be a top performing, thoroughly professional and genuinely caring organization in all that we do. As an organization, we aspire to and believe in - Making a difference.

Why Should You Apply?

  • You believe in the AHF mission and core values
  • You are the best at what you do
  • You meet the qualifications below

Competitive Salary starting at $19/hr!

Benefits Offered:

  • Paid every two weeks
  • Educational Reimbursement
  • Opportunities for upward mobility
  • 12 Paid Company Holidays
  • 16 hours of Learning Time Off annually
  • 32 hours of Volunteer Time Off annually
  • Competitive Paid Time Off accrual
  • This role is eligible for overtime
  • Rent discount if living on-site
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, employer HSA contributions, and supplemental health insurance
  • Competitive 401(k) Program with employer matching contributions

Job Description

About the Assistant Community Manager role:

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits of all other monies. The Assistant Community Manager also conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

  • Promptly updates all rents, deposits, and any other monies received from residents and all other sources. Verifies that all monies received correspond with lease.
  • Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).
  • Maintains positive resident relations attitude.
  • Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.
  • Performs all aspects of Leasing Associate’s Job Description, including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.
  • Contacts each Notice-to Vacate and attempts to convert them to a renewal.
  • Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident satisfaction.
  • Updates the on-site accounting system for all property activity, including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.
  • Proofreads all lease paperwork and processes move-ins and move-outs.
  • Processes all security deposit move-out reports.
  • Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.

Qualifications

Education and Experience:

  • 2 years of LIHTC, HUD and Section 8 experience (required)
  • 1-year experience in property management (required)
  • 1-year experience with Yardi or Yardi Voyager (preferred)
  • High School diploma or equivalent (preferred)
  • Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)
  • Must be able to work in a fast-paced and customer service-oriented environment.
  • Performs duties under pressure and meets deadlines in a timely manner.
  • Works as part of a team and completes assignments independently.
  • Takes instructions from supervisors.
  • Exercises problem-solving skills.
  • Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.

Additional Information

All your information will be kept confidential according to EEO guidelines.#indaj

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CEO of Atlantic Housing Foundation
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Michael Nguyen
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Average salary estimate

$41900 / YEARLY (est.)
min
max
$39520K
$44280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Community Manager - Covington Creek Apartments, Atlantic Housing Foundation

Are you looking to make a real difference in your community? Join us as an Assistant Community Manager at Covington Creek Apartments, part of the Atlantic Housing Foundation (AHF), where our mission is to provide quality and affordable housing for families in need. In this role, you'll work closely with the Community Manager to effectively manage our vibrant property in Irving, TX. You'll take on critical responsibilities like maintaining reports on rents and deposits, ensuring compliance with all laws and regulations, and fostering positive relationships with our residents. Your days will involve everything from greeting potential tenants to inspecting the grounds and coordinating with maintenance for any service requests. We value someone who has 2 years of experience with LIHTC, HUD, and Section 8, as well as a friendly disposition to maintain our community atmosphere. Plus, we offer competitive pay starting at $19/hr, amazing benefits, and a supportive environment where you can grow professionally. If you’re ready to step into a role where your contributions truly matter, come join us at AHF and be part of something meaningful!

Frequently Asked Questions (FAQs) for Assistant Community Manager - Covington Creek Apartments Role at Atlantic Housing Foundation
What is the job of an Assistant Community Manager at Covington Creek Apartments?

The Assistant Community Manager at Covington Creek Apartments plays a vital role in property management, assisting the Community Manager with responsibilities including managing reports, maintaining resident relations, and ensuring compliance with housing laws. This position is ideal for individuals who are passionate about supporting community needs.

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What qualifications are required for the Assistant Community Manager position at Covington Creek Apartments?

To qualify for the Assistant Community Manager position at Covington Creek Apartments, candidates need at least 2 years of experience with LIHTC, HUD, and Section 8, along with a minimum of 1 year in property management. Familiarity with Yardi software is preferred, and strong customer service skills are essential.

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What benefits do Assistant Community Managers at Covington Creek Apartments receive?

Assistant Community Managers at Covington Creek Apartments enjoy a great benefits package, including competitive pay starting at $19/hr, 12 paid company holidays, educational reimbursement, career development opportunities, and various healthcare options to choose from, ensuring a balanced work-life experience.

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How can I apply for the Assistant Community Manager role at Covington Creek Apartments?

To apply for the Assistant Community Manager role at Covington Creek Apartments, candidates should prepare their resume and cover letter highlighting their relevant experience and skills, and submit their application through our website. Be sure to express your commitment to our mission!

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What responsibilities will I have as an Assistant Community Manager in Irving, TX?

As an Assistant Community Manager in Irving, TX, you will be responsible for tasks such as updating rental reports, maintaining positive relations with residents, conducting property inspections, and processing leasing paperwork. You'll play a key role in the daily operations of the community and ensure a welcoming environment.

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What should I expect in terms of working conditions as an Assistant Community Manager at Covington Creek Apartments?

Working conditions as an Assistant Community Manager at Covington Creek Apartments involve a fast-paced environment where teamwork and customer service are key. You’ll have opportunities to interact with residents, vendors, and staff while handling multiple tasks effectively and professionally.

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Is prior property management experience necessary for the Assistant Community Manager position?

Yes, prior property management experience is necessary for the Assistant Community Manager position at Covington Creek Apartments. A minimum of 1 year of property management experience combined with knowledge of HUD and Section 8 programs will help candidates excel in this role.

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Common Interview Questions for Assistant Community Manager - Covington Creek Apartments
How do you handle conflicts with residents?

To address conflicts with residents, I prioritize open communication and listening to their concerns. I would use problem-solving skills to find a suitable resolution for both parties, maintaining professionalism and a positive community atmosphere.

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Can you explain your experience with property management software?

I have experience using Yardi software for managing rental contracts and tenant communications, which enables me to efficiently track resident activities and maintain all necessary records. I'm also well-versed in Microsoft Office Suite for reporting.

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What strategies would you use to improve resident satisfaction?

To improve resident satisfaction, I'd first gather feedback through surveys or informal conversations to identify areas for improvement. Then, I'd implement changes while ensuring timely communication and proactive property maintenance to enhance resident experience.

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How do you manage your time when juggling multiple priorities?

I manage multiple priorities by creating a daily schedule, prioritizing urgent tasks, and using tools like checklists and calendars. This approach helps me stay organized, meet deadlines, and ensure effective property management.

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What steps do you take to ensure compliance with housing laws?

To ensure compliance with housing laws, I regularly update myself on regulations such as Fair Housing and Americans with Disabilities Act guidelines. Additionally, I collaborate with my team to implement policies and training that reinforce these standards.

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Can you describe your experience with resident retention strategies?

My experience with resident retention strategies includes organizing community events and regular check-ins with residents to foster relationships, as well as addressing any issues promptly to enhance their living experience and encourage lease renewals.

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How would you handle a late rent payment from a resident?

If faced with a late rent payment, I'd first review the resident’s payment history and reach out to discuss the situation. Open communication allows us to explore options, such as payment plans, while adhering to necessary notices and company policies.

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What approaches do you take for effective marketing of the property?

To market the property effectively, I focus on highlighting distinctive community features through online platforms, social media marketing, and open house events. Collaborating with local businesses to establish partnerships can also enhance visibility.

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How do you ensure accurate bookkeeping for the property?

Ensuring accurate bookkeeping entails regularly verifying that all financial records align with received rents and expenses. I maintain detailed reports, reconcile accounts monthly, and stay organized to facilitate transparency and accountability.

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What motivates you to work in property management?

My motivation for working in property management comes from my desire to help people find quality homes and build a sense of community. I believe in the transformative power of a stable living environment, which drives my passion for this field.

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The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster t...

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Full-time, on-site
DATE POSTED
November 24, 2024

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