Risk and Collections Analyst

As a Risk and Collections Analyst at Atlas, your key responsibilities include developing and implementing risk servicing and collection strategies driven by data insights, managing a portfolio of user accounts, and directly communicating with users to secure payments. You’ll also monitor aging receivables, collaborate with users to address outstanding balances, and report on important risk and collections metrics.

To qualify for the Risk and Collections Analyst role at Atlas, candidates should have 2+ years of experience in credit and collections or accounts receivable, preferably in financial services or fintech. Strong analytical skills, proficiency in credit risk management tools, and excellent communication abilities are essential. Additionally, familiarity with database languages like SQL and data visualization tools is highly desirable.

Essential skills for a Risk and Collections Analyst at Atlas include strong analytical and problem-solving capabilities, excellent verbal and written communication, and proficiency in tools like Excel and Microsoft Office. Being highly organized with attention to detail and the ability to manage high volumes of accounts are also crucial for success in this role.

Atlas supports its Risk and Collections Analysts by providing an empowering work environment, competitive salaries, and full health benefits—including medical, dental, and vision insurance. The company also offers growth opportunities, generous vacation policies, and an Atlas Membership that grants access to exceptional dining and travel experiences.

The salary range for the Risk and Collections Analyst position at Atlas is between $57,000 and $75,000. Final compensation will take into account your experience, education, skill level, and location, ensuring that we offer a competitive package for our talented team members.

In answering this question, highlight specific experiences where you assessed credit risk, managed accounts, or developed risk strategies. You might discuss your familiarity with different risk management tools and how you've effectively minimized risk in previous roles.

Focus on your systematic approach to managing follow-ups. Provide an example of a successful follow-up strategy and emphasize your communication skills and sensitivity to customer relationships while ensuring timely payments.

Discuss specific conflict resolution techniques you’ve used in the past, demonstrating your problem-solving abilities. You might mention how you gather information, negotiate with users, or engage internal teams to resolve disputes effectively.

Talk about your customer-centric approach. Highlight specific instances where you balanced achieving collection goals while ensuring that the member felt valued and supported during payment discussions.

Provide a clear example by outlining the data you analyzed, the decision you made as a result, and the positive outcome that followed. This showcases your analytical skills and ability to leverage data in your role.

List the tools you’ve used and explain your proficiency level. If you have experience with specific credit risk management software or database languages, draw attention to how they helped you in previous roles.

Explain your organization and prioritization strategies, possibly mentioning tools or methodologies you use to manage workloads effectively while ensuring that no account is neglected.

Discuss the various factors you take into account, such as payment history, current credit situation, and external market data. This demonstrates your understanding of comprehensive risk assessment.

Describe your approach to working with collection agencies, focusing on how you communicate expectations, set goals, and monitor performance to optimize placement strategies.

Share personal motivations, such as the challenge of problem-solving, aiding individuals or businesses in managing their credit, or the satisfaction from contributing to a company’s financial health.