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Senior Sales Engineer (New Verticals)

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.


With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.


Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!


Who we are

We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape.


Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings.


We are looking for an exceptional Senior Sales Engineer to join our team and play a critical role in delivering Attentive to fast-moving businesses. You will be a founding member of our New Verticals team focused on working with Media, Sports, Food & Beverage, and Travel & Hospitality brands. As a member of the SE team, you will play a crucial role in shaping our sales strategy, collaborating with cross-functional teams, and acting as a domain expert enabling our other teams.  Your expertise will be instrumental in expanding our market reach and ensuring customer satisfaction.


Why Attentive needs you
  • Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide day-to-day product/technical support to the sales team 
  • Share feedback on feature requirements, value proposition and competitive data to help grow and develop new product offerings
  • Collaborate with internal product, sales, client strategy to provide the best customer experience
  • Enable your colleagues with your domain knowledge helping them to grow
  • Manage and drive RFP/Is and Security questionnaires


About you
  • At least 2-3 years as a Sales Engineer, Solution Architect, or related field with CDPs, ESPs, or similar SaaS platforms 
  • Thrive in a fast-paced, innovative work environment
  • Energized by trying new things, and enjoy making an impact
  • Able to clearly and concisely articulate technology and product positioning to both business and technical users (proactively connecting the dots for our prospects)
  • Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite (especially Inspect and GTM), and Excel
  • Familiarity with APIs, SFTP, and API platforms like Postman
  • Familiarity and Proficiency with Javascript, JSON, and/or Python a plus


You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.


For US based applicants:

- The US base salary range for this full-time position is $125,000 - $160,000 annually + bonus/commission + equity + benefits

- Our salary ranges are determined by role, level and location


#LI-AR1


Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success


Learn more about AWAKE, Attentive’s collective of employee resource groups.


If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.


At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Average salary estimate

$142500 / YEARLY (est.)
min
max
$125000K
$160000K

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What You Should Know About Senior Sales Engineer (New Verticals), Attentive

Are you ready to make your mark as a Senior Sales Engineer with a dynamic team at Attentive®? Based in the United States, you’ll be joining an AI-powered mobile marketing platform that’s transforming customer engagement for brands like Neiman Marcus, Samsung, and Wayfair. In this role, you’ll be a key player in our New Verticals team, driving technology evaluations and demonstrating how our innovative solutions can solve real customer challenges. You’ll leverage your expertise in CDPs and ESPs to collaborate cross-functionally, ensuring our clients receive exceptional service and that our sales strategy stays ahead of the game. We value creativity and technical expertise at Attentive®, and here, your perspective will directly influence our product development and client success initiatives. With experience in handling RFPs and technical support, your impact will reach beyond just the sales pitch—helping to shape the future of our email and AI offerings. Your role isn’t just about technology; it’s about building relationships, empowering your teammates, and ultimately driving growth for both Attentive and the brands we serve. If you thrive in a fast-paced environment and are excited about taking ownership of projects to make a significant impact, this is the opportunity for you. Your journey with us promises engaging challenges and chances to grow in a vibrant, supportive culture. Ready to join us and innovate alongside other talented individuals? Let’s connect and create compelling customer experiences together!

Frequently Asked Questions (FAQs) for Senior Sales Engineer (New Verticals) Role at Attentive
What are the primary responsibilities of a Senior Sales Engineer at Attentive?

As a Senior Sales Engineer at Attentive, your primary responsibilities include driving the technology evaluation stage of the sales process, demonstrating technical aspects of our products, and providing ongoing product support to the sales team. You will collaborate with various internal teams to ensure optimal customer experience while also sharing insights that inform product development.

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What qualifications do I need to become a Senior Sales Engineer at Attentive?

To qualify for the Senior Sales Engineer position at Attentive, you should ideally have 2-3 years of experience in a similar role such as a Sales Engineer or Solution Architect, particularly working with Customer Data Platforms (CDPs) or Email Service Providers (ESPs). Proficiency in technical tools like Looker, Salesforce, and familiarity with APIs is also important. A background in programming languages like JavaScript or Python is a plus.

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How does the Senior Sales Engineer contribute to customer success at Attentive?

The Senior Sales Engineer plays a crucial role in customer success at Attentive by acting as a technical leader who helps prospects understand how our services can meet their specific needs. By collaborating with both sales and product teams, you ensure that customers have a comprehensive understanding of our platform's capabilities and how it can solve their challenges.

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What kind of teams will I work with as a Senior Sales Engineer at Attentive?

As a Senior Sales Engineer at Attentive, you will collaborate with cross-functional teams, including product development, client strategy, and the sales team. This collaboration allows you to share your domain expertise, feedback on feature requirements, and insights that enhance the overall customer experience.

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Why is the Senior Sales Engineer role important for Attentive’s growth?

The Senior Sales Engineer role is vital to Attentive’s growth as it directly impacts the sales strategy, client engagement, and the adoption of new product features. Your ability to present our technology effectively and support the sales team enhances client relationships and drives revenue growth.

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Common Interview Questions for Senior Sales Engineer (New Verticals)
What experience do you have that makes you a suitable candidate for the Senior Sales Engineer role at Attentive?

In responding, highlight relevant experiences in sales engineering or similar roles. Discuss specific projects or achievements that demonstrate your success in driving technology evaluations and customer solutions, and how these experiences have prepared you for success at Attentive.

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Can you describe a challenging technical problem you solved in your previous roles?

Choose a relevant technical challenge and describe the situation clearly, outlining the steps you took to address it, and the impact it had on your team or client. This showcases your problem-solving skills and technical expertise.

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How do you prioritize your responsibilities in a fast-paced environment?

Discuss strategies that you use to manage competing priorities, such as task management tools or prioritization techniques. Emphasize your adaptability and ability to shift focus when necessary to meet client needs.

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What strategies do you use to effectively demonstrate products to potential customers?

Talk about your tailored approach to demos, focusing on understanding the customer's pain points and showcasing how the product addresses those issues. Highlight the importance of being engaging and interactive during presentations.

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How would you handle objections from potential clients regarding technical requirements?

Demonstrate your ability to listen actively and understand the client's concerns. Share techniques for addressing objections, such as providing relatable examples or data that alleviate their fears and emphasize the product's benefits.

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What role does collaboration play in your work as a Senior Sales Engineer?

Explain how collaboration is essential in your work, particularly in aligning with product teams and sales colleagues. Provide examples of successful projects where teamwork led to improved outcomes for clients.

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Describe a time when you helped a colleague succeed in their role.

Share a specific example where you provided insights, mentorship, or support to help a colleague navigate a challenging situation. Highlight the collaborative environment at Attentive and your commitment to team success.

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What technical tools or platforms are you most familiar with, and how have you used them?

Discuss your familiarity with tools like Salesforce, Looker, or any relevant technical software you've used in past roles. Provide examples of how you've utilized these tools to enhance sales processes or customer engagements.

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How do you stay updated on industry trends and technology advancements?

Talk about your commitment to continuous learning, such as following industry publications, participating in webinars, or engaging in professional communities. Emphasize how this knowledge helps improve your effectiveness as a Senior Sales Engineer.

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Why do you want to work for Attentive as a Senior Sales Engineer?

Convey genuine enthusiasm for the company's mission and values. Highlight how Attentive's innovative approach to mobile marketing aligns with your career goals and how you envision contributing to the team.

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Create magical conversations. DEFAULT TO ACTION - Speed is our best offense and defense -We don't wait for opportunities to come to us, we create them through our proactive mindset. -We believe in making quick decisions, executing strategies, and...

138 jobs
MATCH
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CULTURE VALUES
Passion for Exploration
Dare to be Different
Customer-Centric
Diversity of Opinions
Inclusive & Diverse
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 15, 2024

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