Strategic Account Growth Manager

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We are looking for a Strategic Account Growth Manager (SAGM) to support our most important strategic customers.  You will partner with a Strategic Account Director in managing and growing relationships with our largest customers. You’ll also help by conducting account mapping, prospecting new opportunities within the customer’s affiliated brands, and managing the end-to-end sales process for certain child brands within the customer portfolio looking to scale within the platform. You will also be responsible for commercial ownership of renewals across your book of business and ensuring these customers continue to see success on the Attentive platform.

• Conduct detailed account mapping to identify key stakeholders and expansion opportunities within strategic customer organizations
• Source and qualify potential opportunities for growth and support the Strategic Account Director in driving those opportunities to close across our suite of new products
• Lead the end-to-end sales process for child brands within the customer portfolio, including prospecting, qualifying, presenting solutions, negotiating, and closing deals
• Manage a subset of renewal processes within the customer portfolio, ensuring a smooth and timely renewal

• 2-3 year successful track record in a quota carrying pipeline or sales role
• Experience working in a SaaS, MarTech, AdTech or startup preferred
• Intelligent, curious and driven to succeed in a career in tech startups and sales
• Hard-working and persistent, putting in the time before and after meetings to deliver great results for our customers
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels
• Motivated by metrics and uncapped commission 
• Openness to coaching and training

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $75,000 annually + bonus/commission + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.