Compliance Officer

About us

Australian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 33rd year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance.

AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients. 

About the role

We are looking for a Compliance Officer to join our Audit & Compliance team within the Pharmacy Programs Administrator (PPA) project.  The PPA are responsible for the design, development, implementation and ongoing maintenance of a secure online portal that allows eligible users to claim for a range of over 25 pharmacy support programs.

In this role, you will report to the PPA Compliance Manager and be part of a team responsible for ensuring that those receiving payments under these programs are eligible, following all required rules and have all necessary evidentiary documentation.

You will:

• Assess and investigate claims data submitted against evidence provided.
• Liaise with Service Providers and Department representatives in relation to claims investigations.
• Write weekly, monthly and quarterly reports for submission to the Department.
• Liaise with the PPA support centre regarding non-compliant issues identified.
• Record and investigate compliance tip-offs.
• Write formal correspondence and develop policies, procedures and/or training material.
• Update compliance policies and procedures as required.
• Work with the IT team to automate processes where possible.
• Support other team members and perform ad hoc administrative duties as required.

On offer:

• An attractive salary of $71,309 + 11.5% superannuation
• Flexible working arrangements, with a mix of work from home (up to 4 days per week depending on your preference) and office based (Melbourne CBD) work
• Provision of technical equipment with access to leading customer support software
• Ongoing training and support
• A supportive and collegiate team environment.

About You

You have:

• Three (3) or more years’ experience in a compliance/project administration role. 
• Exceptional communication skills, both written and verbal. 
• Excellent attention to detail and investigative skills.  
• Intermediate to advanced Microsoft Office suite skills – Word, Excel, Outlook.  
• Proven organisational skills with the ability to prioritise workload and schedule tasks.  
• Open to learning new skills and taking on new responsibilities when required.  
• Ability to work autonomously and in a team environment.  

Desirable:

• Previous experience working in a pharmacy environment.
• A tertiary qualification in business, health and/or pharmacy.

To apply please upload your CV and a cover letter outlining how your skills and experience align with the requirements of the role.

Note: applications that do not include a tailored cover letter will not be considered.

Applications close 5pm 25 October 2024.

All questions can be directed to recruitment@ahaconsulting.com.au

Due to the nature of the work, applicants must have Australian citizenship.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.