Site Reliability Engineer

We are a leading cybersecurity company with multiple offices (San Francisco and Redwood City, CA; Herndon, VA; and Washington, D.C.) working to fundamentally disrupt the way organizations deliver and access the web, as well as conduct digital investigations. The world’s most at-risk organizations rely on Authentic8 to completely eliminate the risk of using the web. More than 700 government agencies and commercial enterprises trust Authentic8’s 100% cloud-native, Silo Web Isolation Platform to protect their most at-risk data and missions. Silo is designed ground-up with zero-trust principles, delivered via globally-scaled infrastructure, and configurable to solve a wide range of security challenges. Our flagship product, Silo for Research, is the market-leading solution for conducting secure and anonymous digital investigations and intelligence work across the surface, deep and dark web.

We have an immediate need for multiple Site Reliability Engineers. The successful candidates will have a passion for automating the day to day operations actions on the infrastructure. We are embarking upon a significant scale expansion that requires a new low touch platform to enable us to scale to our current and future growth rate. With the opportunity to redefine and rebuild everything from our build pipeline to live site management as well as be able to strategically identify, plan, and deploy significant changes to existing processes and infrastructure.

• Manage all aspects of our production service: Google Compute Engine, Chef, Kubernetes, Docker, HAProxy, RDP, AWS, Gitlab, Active Directory
• Participate in the design and implementation of a low touch infrastructure platform expansion to support current and future scale.
• Participate in a tier one/two on-call rotation.
• Automate common operator actions to minimize the need for human interaction to resolve common incidents.
• Develop and implement new monitoring strategies to ensure awareness of any customer impacting incidents.   
• Collaborate with Eng/QA/Operations to support the effort for zero-downtime deployments.
• Work closely with our Software Developer and QA teams as part of the SDLC to provide bug feedback into future releases.
• Work closely with our Software Developer teams to generate self service tools to assist in debugging/fixing broken builds and provide proactive visibility into the build/CI service.
• Work closely with the QA team to integrate/leverage, as needed, existing QA test suites as part of the build pipeline.
• Integrate our deployment tools (and collaborate to enhance them) into the pipeline to auto build sandbox environments for Engineering, Operations and QA.
• Review, analyze, and recommend solutions and tools to improve the overall software development process.

• BS or MS in Computer Science or equivalent degree.
• 1 year of industry experience as a Site Reliability Engineer or similar hands on experience automating and managing all aspects of a large scale production web service.
• Excellent communication and interpersonal skills.
• Excellent problem solving and debugging skills.
• UNIX or Linux system administration background.

• Experience with configuration management systems (Chef,Ansible etc.).
• Competent scripting experience: Ruby, Python, and Shell.
• Experience with containerization technology: Docker, Kubernetes, Amazon ECS, AKS.
• Experience with on prem and cloud based monitoring and visualization: Icinga, Splunk, Grafana, ThousandEyes, Pingdom, New Relic, Datadog.
• Experience with tools/frameworks: git, Gitlab, Django, Nginx, and Postgresql.
• Experience with cloud services platforms: GCP, Azure and AWS
• Experience building Windows, Mac OSX, Linux, and iOS packages.
• Some background with virtualization technologies: VirtualBox, VMWare, or Citrix.

• $100,000 - $130,000 plus bonus & equity

Authentic8 Core Values & Principles:

Integrity: We apply our best efforts. We are honest with and accountable to others.

Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.

Respect: We value and respect the ideas and experience our diverse backgrounds bring us.  Positive consideration of differing viewpoints makes us stronger.

We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.

We are transparent:  By operating with common information and understanding we ensure that we are aligned.

We find innovative solutions:  We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.

We take ownership:  We are responsible for our actions, our reputation and our business. 

Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options.

It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.