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Solutions Engineer - Infrastructure

Job Requisition ID #

25WD86657

Position Overview The Autodesk team is seeking a talented and dynamic individual to join our mid-market TS Team in North America as a Solutions Engineer for infrastructure with a focus on construction. As a Solutions Engineer, you will use your strong industry and technical knowledge to identify opportunities for infrastructure customers to benefit from Autodesk solutions and also to help them put innovative solutions into real-world practice. You will analyze existing workflows and processes in the context of the customer’s business and project goals. Working with key business unit stakeholders and project teams, you will assist in defining new workflows and mentoring project teams to ensure the successful implementation of transformational changes to their business. Leveraging proven change management practices and a broad range of tools, you will help our infrastructure customers understand how Autodesk solutions can positively impact their business and also drive the adoption of these solutions across their organization to achieve meaningful business results. You will also work closely with the Autodesk product teams to provide feedback based on customer experiences and stay current on product development roadmaps. Responsibilities •Work with Autodesk’s largest infrastructure design and construction customers to learn their processes and workflows and identify opportunities for Autodesk solutions to improve their results and outcomes. •Provide input to sales, develop presentations, and identify additional product/service opportunities in the customers’ organizations. •Work with these customers to design and implement innovative design and construction solutions, particularly in the areas of Civil Engineering, Infrastructure, and Heavy Civil Construction to ensure the greatest possible value from their Autodesk investment •Process definition, planning, and implementation of new technologies and workflows •Provide technical, industry, process, and change management coaching to customers and external partners •Deliver innovative digital delivery solutions to meet customer and industry challenges based on Autodesk product solutions •Apply Autodesk product sets to detailed industry requirements and workflows •Guide customers in the best application of Autodesk products; define and document detailed use cases •Assist in configuring solutions based on product capabilities and customer requirements •Assist in defining migration approaches of customer data and standards into Autodesk products •Collaborate with customers, external partners, and Autodesk stakeholders to deliver solutions and/or resolve technical issues •Provide feedback to strategy and product development groups on customer experience for product and process improvements •Be a thought leader within Autodesk, and beyond, to support and shape the Autodesk product offering •Work with Autodesk account teams to assist in defining Customer Success Plans and customer engagements to deliver those strategies and solutions •Provide coaching and mentoring to customers to drive adoption and consumption •Provide coaching and mentoring to partners to enable the scalable delivery of packaged service offerings Minimum Qualifications •Minimum of seven (7) years of hands-on experience in the Infrastructure Industry, focusing on construction and digital project delivery. •Bachelor of Science degree in Architecture, Construction Management, Engineering or related degree •Autodesk product expertise (Civil 3D, Infraworks, Autodesk Construction Cloud, AutoCAD, Revit) •Demonstrate excellence in strategic thinking, innovation, program management, change management, business process optimization, and communications •Demonstrate initiative and ability to drive decisions and closure on issues •Proven ability to work with diverse technical, sales, and project management teams •Ability to work independently to meet deadlines •Must possess excellent written and oral communication skills, including experience conducting workshops, facilitating meetings, and delivering effective presentations to teams and customers •Must be able to break down complex topics into a common language understandable by non-technical/business-oriented audiences •Ability to travel 50+% of the time Preferred Qualifications •Strong knowledge of Infrastructure / Civil Engineering design, engineering, construction, and management industry practices, key industry and technology focus areas would be o Heavy Civil Construction o Transportation o Roads & Highway o Rail o Airports and Ports •Recognized as an influencer in the infrastructure technology space, particularly relating to construction •Experience in defining and delivering on technology and process solutions in these areas •Advanced experience developing and enabling workflow processes between engineers, designers, contractors, and owners •Advanced experience leveraging Autodesk products such as Civil 3D, Infraworks, Autodesk Construction Cloud, AutoCAD, Revit, and Navisworks •Experience in developing and sustaining a digital design and delivery solution portfolio •Experience in driving change at the enterprise level

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $152,400 and $220,550. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries and/or OTE for sales roles, we also have a significant emphasis on annual cash bonuses, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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Please search for open jobs and apply internally (not on this external site).

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$152400K
$220550K

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What You Should Know About Solutions Engineer - Infrastructure, Autodesk

Join the amazing Autodesk team as a Solutions Engineer - Infrastructure, where you'll bring your expertise into the vibrant world of construction and digital project delivery. Based in Virginia and offered remotely, this role allows you to combine your technical acumen and industry knowledge to craft innovative solutions tailored to our infrastructure clients. As a Solutions Engineer, you will dive deep into customer workflows, identifying how Autodesk’s powerful suite, including Civil 3D and Autodesk Construction Cloud, can transform their operations. You'll not only help clients understand the immense value of our products but also mentor them through implementing these changes effectively. Collaborating with various stakeholders will make you a key player in redefining industry standards and delivering exceptional results. Your previous experience in the infrastructure sector and desirable communication skills will empower you to foster strong relationships, develop strategies to enhance efficiency, and inspire others within Autodesk and beyond. Plus, you’ll be right at the forefront of introducing cutting-edge technologies to the industry, all while helping to shape Autodesk’s product offerings based on real customer experiences. If you’re passionate about driving change and eager to be part of a diverse and inclusive culture, Autodesk is the place for you. Clarify your vision and revolutionize the way infrastructure projects are executed with us, while enjoying a competitive compensation package along with numerous benefits to facilitate a healthy work-life balance.

Frequently Asked Questions (FAQs) for Solutions Engineer - Infrastructure Role at Autodesk
What are the responsibilities of a Solutions Engineer - Infrastructure at Autodesk?

As a Solutions Engineer - Infrastructure at Autodesk, you will engage directly with our infrastructure clients, analyzing and improving their workflows. Your responsibilities will include identifying opportunities for using Autodesk solutions, designing implementation strategies, and mentoring project teams for successful changes in their operations. You’ll act as a bridge between technology and customer needs, ensuring that clients derive maximum value from Autodesk products throughout their projects.

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What qualifications do I need to apply for the Solutions Engineer - Infrastructure position at Autodesk?

For the Solutions Engineer - Infrastructure position at Autodesk, you should ideally have a Bachelor’s degree in Architecture, Construction Management, Engineering, or a related field. Additionally, seven or more years of experience in the infrastructure industry, particularly focusing on digital project delivery, is essential. Familiarity with Autodesk products such as Civil 3D and Infraworks is also highly valued to succeed in this role.

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How does a Solutions Engineer at Autodesk contribute to client success?

A Solutions Engineer at Autodesk plays a pivotal role in client success by closely collaborating with customers to understand their unique workflows and challenges. Through technical coaching and process optimization, you will empower clients to effectively implement Autodesk solutions, helping them achieve their project goals while driving innovation and efficiency within their organizations.

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What skills are critical for a Solutions Engineer - Infrastructure at Autodesk?

Critical skills for a Solutions Engineer - Infrastructure at Autodesk include strong technical knowledge of Autodesk products, excellent communication and presentation abilities, strategic thinking for problem-solving, and a deep understanding of infrastructure and construction practices. Additionally, change management skills and the ability to mentor diverse teams through the adoption process are essential to ensure smooth transitions for clients.

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Can you explain the work culture at Autodesk for Solutions Engineers?

The work culture at Autodesk for Solutions Engineers is inclusive, dynamic, and innovative. Autodesk encourages its employees to embrace their authentic selves while working collaboratively on challenging projects that make a real impact. A focus on employee growth, diversity, and a commitment to building a better future enrich our culture, making Autodesk not just a workplace, but a community.

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Common Interview Questions for Solutions Engineer - Infrastructure
How do you approach identifying workflow improvements for clients?

In interviews, articulate your understanding of multi-faceted workflow assessments. Discuss your approach to first deeply listening to the client’s needs, analyzing their current processes, and then suggesting tailored Autodesk solutions that align with their goals. Providing an example from your past experience can illustrate your capability effectively.

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What strategies do you use to drive adoption of Autodesk solutions in client organizations?

Explain your strategies focusing on comprehensive training programs, regular follow-ups, and collaborative workshops with clients. Emphasize the importance of understanding client needs and providing ongoing support as a means to encourage full adoption of the Autodesk products.

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Describe a time you faced a significant challenge while implementing a solution for a client.

Prepare to share specific experiences, focusing on the challenge, the actions you took, and the outcomes. Highlight problem-solving skills, resilience, and how you leveraged Autodesk tools to overcome this adversity, proving your capability in real-world scenarios.

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How do you stay current with Autodesk product updates and industry trends?

Discuss your proactive approach in attending industry conferences, participating in training sessions, and engaging with professional communities. Emphasize how you leverage these resources to enhance your knowledge, which ultimately benefits your clients’ projects.

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Can you give an example of how you have assisted in process optimization in your previous roles?

In interviews, provide a specific instance detailing the context, your role, the strategies you implemented for process optimization, and the positive impact these had on the client’s operations. Highlight measurable results to showcase your effectiveness.

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What is your experience in mentoring project teams?

Share examples of previous mentoring experiences, focusing on how you facilitated learning, encouraged engagement, and provided technical and project management coaching. Mention any specific outcomes resulting from your mentorship, such as improved team performance or successful project completions.

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What role does change management play in your work as a Solutions Engineer?

In your response, elaborate on the significance of change management in ensuring that clients successfully adopt new technologies and workflows. Discuss your methodologies and experiences in guiding clients through change to achieve sustainable results.

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How do you prioritize competing client demands during project implementation?

Explain your organizational strategies for managing competing priorities, such as using project management tools, effective communication, and clear expectations. Providing an anecdote showcasing your multitasking abilities will bolster your answer.

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What is your approach to providing technical feedback to product teams?

Share how you gather insights from client experiences and distill these into actionable feedback for product development teams. Highlight the importance of clear communication and collaboration in enhancing Autodesk product offerings based on real-world use cases.

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Why do you want to join Autodesk as a Solutions Engineer - Infrastructure?

Reflect on your alignment with Autodesk’s mission and commitment to innovation. Emphasize your desire to contribute to meaningful projects that shape the infrastructure industry while working in a supportive and growth-oriented environment.

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Autodesk’s mission is to empower innovators with design and make technology so they can achieve the new possible. Our technology spans architecture, engineering and construction, product design and manufacturing, and media and entertainment, empo...

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Full-time, remote
DATE POSTED
April 18, 2025

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